Capital One 0% until 2007 - experiences on how long it takes to get decision?

charlie12

steve_r123 wrote:

I was quite sceptical about Capital One, after reading some of the things on here about them, but I have been very impressed so far, and the call centre chap seemed to know exactly what he was talking about! (yes, I was shocked too! )

I've had excellent customer service from the UK call centre, everyone I've talked to was very knowledgeable and friendly. However if the call is routed to India then everything is not so rosy. Even if you can forgive the bad line and the accents, they are simply not as clued up and it takes 3 times as long to get something done.

I've found that I get through to the UK call centre almost every time if I call in the mornings.

Robert_Sterling_3

daveboy wrote:

It's for this reason that I'll never go near them again

Hey Dave, that is a bit drastic like self mutilation.
I would go back again when it suited me to do so and I could see some potential advantage for myself. I would learn from my mistake and apply a bit in advance of my need for their card.

Kind regards