02 free treats for customer with them for more than 6 months

trace-j

Here are the t&c's. No 5 is the most important one telling you how to avoid being charged for you chosen bolt on.

Terms and Conditions - Joining Treats Promotion.

1.O2 Joining Treats Promotion is open to new O2 UK and Online Pay & Go customers who have topped up at least once and who request to OPT IN to an eligible Bolt On between 29 October 05 up to and including 10 January 06 ("the Promotional Period") subject to the terms and conditions below.

2.Eligible Bolt Ons are: Messaging 100 (UK customers only), O2 Home 250 and Calls 50

3.Eligible customers who OPT IN to an eligible Bolt On during the Promotional Period will receive their chosen Bolt On for free for 3 months from the day they are sent a confirmation text from O2.

4.You will receive a confirmation text message from O2 within 48 hours from your request to OPT IN to a promotional Bolt On. You will also receive a reminder text message to confirm when your month 2 and 3 of the promotion has started.

5.In month 4 customers will be charged the standard Bolt On charge, currently Messaging 100 - £6.99/mth, O2 Home 250 - £4.99/mth, Calls 50 - £7.99/month. If you do not wish to continue with your Bolt On beyond the 3 month promotion you must OPT OUT at least 72 hours before your Bolt On payment is due. You will receive a notification text message 7 days before the end of month 3 informing you that you will be charged one of the above rates unless you OPT OUT of the promotion.

6.Customers who have already subscribed to an eligible Bolt On before the Promotional Period starts will not be able to select the same Bolt On as part of the promotion. An alternate eligible Bolt On must be chosen.

7.Customers who cancel their promotional Bolt On before the end of the 3 month period will lose any remaining free allowance and will not be able to take up another promotional Bolt On during the promotional period.

8.Customers who disconnect and reconnect for whatever reason during the Promotional Period or who try to opt in to the promotional Bolt On twice will not be eligible for the promotion for a second time.

9.Only one promotional Bolt On per customer is allowed. If you OPT IN to a second Bolt On from the list of eligible Bolt Ons under this promotion you will be charged at the standard rate.

10.O2 Bolt On terms and conditions apply to this promotion and can be viewed at www.o2.co.uk/terms

RACHIE77

Thanks trace-j - is this a different offer to the one for existing customers do you think (therefore different t&c's?) .... i must have a look!

RACHIE77

Just had a look - it doesn't seem so bad for existing customers... http://www.o2.co.uk/terms/treats/0,,600,00.html

Looks like there are just minimum top-ups to comply with and rules surrounding when you get the treats etc...

quaium

Here are the T&C's for O2 Treats (existing customers). No mention of point number 5 as in the post above.

1. O2 Treats are available to O2 consumer Pay Monthly and Pay & Go customers who have completed 6 months continuous tenure.

2. To receive an O2 Treat customers must have maintained an average spend (or top up in the case of Pay & Go customers) in excess of £10 per month over the previous 3 months on a consumer tariff currently available from O2. Former tariffs may be eligible, subject to technical compatibility - call 2211 to check for eligibility.

3. Eligible customers will be offered a range of O2 Treats which may include free off-peak minutes, messages or discounts on calls. Each O2 Treat lasts for a maximum of 3 months. After 3 months, customers who continue to comply with the eligibility criteria will be able to select another O2 Treat. All O2 Treats are subject to change without notice. O2 Treats minutes and messages apply to UK, standard fixed line and mobile numbers only.

4. If you have a 3 month average spend below £10 but have been an O2 Pay & Go customer for more than 6 months, you will need to top up £10 before the 27th of the month to become eligible for an O2 Treat for one month in the following month. Provided you continue to top up at least £10 each month you will continue to be eligible for an O2 Treat for one month. O2 Treats can only be redeemed by calling 2211 free from your mobile phone (on the O2 mobile phone which the offer is to be applied).

5. After selecting an O2 Treat and subject to verification of eligibility by O2 you will receive a text message within 72 hours which will confirm when your chosen O2 Treat has been added to your account.

6. O2 Treats cannot be obtained in conjunction with the First Loyalty Reward programme. Where eligible Pay Monthly customers who receive First Loyalty rewards opt in to O2 Treats, they do so on the understanding that the benefits of the First Loyalty programme will be withdrawn. Customers will not be able to revert to the First Loyalty programme if they later opt out of O2 Treats. Any changes affecting First Loyalty eligibility in conjunction with O2 Treats will be made clear when calling 2211 and before redeeming an O2 Treat.

7. O2 Treats minutes and messages will be decremented before all standard inclusive Calling Plan minutes and messages.

8. O2 Treats promotional minutes and messages must be used within the month and unused promotional minutes and messages cannot be carried over into subsequent months on any calling plan.

9. O2 Treats are offered at O2's discretion and may change periodically.

10. O2 reserves the right to withdraw or amend this offer at any time. Customers who have already opted in to O2 Treats will receive reasonable notice if O2 Treats are amended to their disadvantage.

11. Customers who disconnect and reconnect (for whatever reason) are not eligible for this offer.

12. O2 Treats cannot be used in conjunction with any other offer unless otherwise stated.

13. Full details about O2 Treats can be viewed at https://www.o2.co.uk/treats

14. The Promoter: O2 (UK) Limited, 260 Bath Road, Slough, Berkshire, SL1 4DX.

pricefighter

Kazzea wrote:

Sorry but

a) I didn't see the original post about the treats as it is on the mobiles board which I never look at - I just stay on the bargains buys etc board

b) Having now looked at it - it says for contract customers only in the title which it isn't and therefore I and many others wouldn't even have bothered reading it

c) I only mentioned the joining treats for those who couldn't get the one for existing customers but who had read the message and might feel like they weren't getting anything - the point is to help people out isn't it?

Yes your site did describe the Treats off better.But i only mention them because their might be useful info on the other threads,that will help people.

samanthamoemken

Thanks for this one- Im just about to try and ring them

darth_lyncho

Thanks for this. I go through slightly less than a tenner a month (I think. Martin would be ashamed of me!) and I got three months free access to voicemail messages.

chrisvenn

Im contract and went for the extra 20 text messages a month

fuzzgun19

Hi there,
People seem to be talking about the '20 free texts' treat, but i did it by text instead if phoning up, (see here)
http://www.o2.co.uk/joiningtreats

and i got 100 free texts!
There is a '50 calls' option and another one aswell.
Just thought i'd mention it.

CRJMARTIN

Does anyone know whether this can be done on top of the 10% loyalty reward scheme?
The one where you get 10% back on all the payg top ups you do during a 3 month period.
Thanks.