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Vodafone - no credit limit on contract phones?

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Comments

  • MRS_TO_BE_2
    MRS_TO_BE_2 Posts: 666 Forumite
    Microstar did they tell you if would stop reverse charge premium rate texts making you go over the limit?
  • Microstar_2
    Microstar_2 Posts: 433 Forumite
    I didn't ask about that.
  • virgo17
    virgo17 Posts: 983 Forumite
    Part of the Furniture 500 Posts Name Dropper Photogenic
    agsnu wrote: »
    Even if a "credit limit" is set, billing data is not reconciled in real-time. If your phone is stolen, a thief can run up hundreds or thousands of pounds of international calls within the 24-48 hours before the network notices it (or you report it to them as stolen) and places a bar (the situation is much worse if your phone is stolen while you're abroad).

    You will still be hit with a massive bill and you will still have to pay it. It is a false sense of security.

    The only way to avoid it is to take out insurance (some insurance covers loss due to fraudulent calls before it is reported to the network, but it's quite rare), give your SIM a PIN and make your phone also lock with a passcode after a period of inactivity, or report your phone stolen as soon as it goes missing (not always possible).

    My goodness, I could have written that. In fact I think I did - in a previous thread!!

    Do I detect a spot of plagiarism and a change of viewpoint?


    V.
  • virgo17
    virgo17 Posts: 983 Forumite
    Part of the Furniture 500 Posts Name Dropper Photogenic
    Microstar wrote: »
    I am told their billing data can be anything from 12 to 72 hours 'behind' calls. I find it remarkable in this day and age that it would take them so long to get this data.
    I also find this hard to believe.

    Fair enough, international roaming billing does lag well behind, because of the time it takes for the foreign network to advise the UK network of your phones activity, although in this day and age I can see no reason for it!

    However, on your home network, how come they don't instantly know if you (or a thief) have exceeded your credit limit? After all, it can be done on Pay As You Go. Try making a call on PAYG when you credit is zero. Nada.

    There can only be one explanation. It benefits the network to have your phone run up as many chargeable minutes as possible. It seems that profit outweighs any moral obligations they could/should have.

    V.
  • agsnu
    agsnu Posts: 1,457 Forumite
    virgo17 wrote: »
    My goodness, I could have written that. In fact I think I did - in a previous thread!!

    Do I detect a spot of plagiarism and a change of viewpoint?

    Uh, what? I have had fairly in-depth dealings with this myself due to the fact I sued Dot Mobile Limited (used to be a MVNO on Vodafone) over something related, and have had fairly protracted discussions with case officers at Otelo.

    I do not appreciate unfounded accusations.
  • virgo17
    virgo17 Posts: 983 Forumite
    Part of the Furniture 500 Posts Name Dropper Photogenic
    agsnu wrote: »
    the fact I sued Dot Mobile Limited (used to be a MVNO on Vodafone)
    Not exactly an in-depth knowledge then :-

    http://www.theregister.co.uk/2008/03/28/dot_mobile_administration/comments/

    Seems most people could see it coming.

    Get real. If you know something about something then help folk. Otherwise just read and learn.


    V.
  • agsnu
    agsnu Posts: 1,457 Forumite
    virgo17 wrote: »

    Your comments don't make any sense. I am well aware that they went into administration. What's your point?

    !!!! off.
  • virgo17
    virgo17 Posts: 983 Forumite
    Part of the Furniture 500 Posts Name Dropper Photogenic
    agsnu wrote: »
    !!!! off.
    Ah the final accolade.

    I think that is the end of any rational discussion with you.

    V.
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