Bugcode

yellowmonkey

Hi

I have had a problem recently with my PC. It seems to not recognise my E drive CD/DVD Rewriter. I have tried all sorts from System restore to Rollback driver to no avail. I have tried to update driver but it says nothing is more up to date than the one I have.
The driver sems to be working OK according to device manager but my PC is not recognising it.

Had the Blue screen last night and again this morning with the following info.

BUGCODE_USB_DRIVER

***STOP: 0x000000FE ( 0x00000004 , 0x859105c0 , 0x 86AA8008 , 0x00000000 )

Any Ideas as I am at a loss.

Many thanks

ym

[Deleted User]

Is it an external drive?

yellowmonkey

No. It is built in.

ym

[Deleted User]

What USB devices do you have connected to your pc when this happens?

yellowmonkey

None at all. I did recently buy a stick key memory thing. Dont know if that would have done anything

[Deleted User]

I can take a deeper look into this for you when I'm at home, but first I'll need a few files off your computer that were created when the BSOD happens.

Do you have Winzip?

If so, can you zip up the contents of C:\Windows\Minidump. I'll drop these into a debug program and see exactly what went wrong at the time of it and then we can take it from there.

When you've done it, give me a PM and i'll give you my email address to send it over too.

yellowmonkey

Sending Pm

[Deleted User]

Hi Yellow,

What version of Windows are you using? Go to Control Panel then System and it'll tell you there.

yellowmonkey

Microsoft windows XP

Media centre edition

Version 2002

Service pack 2

[Deleted User]

Thanks

I'll get looking into it and I'll get back to you shortly

yellowmonkey

Cheers......................

ym