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Wireless router set up HELP!

Hi there,

I've tried to set up my Netgear D834GT Wireless modem router, but it's not getting an internet connection. I've checked all the cables, filters etc.

Any help would be greatly appreciated.

Many thanks.
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Comments

  • Rex_Mundi
    Rex_Mundi Posts: 6,313 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Have you logged into it and entered your username/password for your ISP?
    How many surrealists does it take to change a lightbulb?
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    Fish
  • iamnew
    iamnew Posts: 76 Forumite
    Thanks for the reply.

    Yeah, I've tried that, but it isn't getting an internet connection.(the light on it isn't flashing up)

    Is there anything else you could suggest?

    Thanks
  • Rex_Mundi
    Rex_Mundi Posts: 6,313 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    If possible......try changing the lead to your telephone socket.
    How many surrealists does it take to change a lightbulb?
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    Fish
  • iamnew
    iamnew Posts: 76 Forumite
    Nope still not working!
  • There should be some sort of log inside the HTML admin area.

    Have a look, if there is post what it says.
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  • Rex_Mundi
    Rex_Mundi Posts: 6,313 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Try login into the router. Look on the left, then click 'router status'. You can also see the connection status (at the bottom of the 'router status' in the centre section). I can't remember if this will give you an error message if there is a problem.

    While you are in the router settings. I would double check your ISP settings as well. Who is your ISP?
    How many surrealists does it take to change a lightbulb?
    ...
    ...
    ...
    ...
    Fish
  • iamnew
    iamnew Posts: 76 Forumite
    I've had a quick look, and there is no error message.

    My ISP is BT.

    Thanks for your help everyone.
  • xueta
    xueta Posts: 480 Forumite
    Hiya,

    Have you tried updating the firmware? Go to Netgear's website and download the latest Version 1.01.28 firmware for the DG834GT router. This apparently has updated drivers which give better support for ADSL2 and ADSL2+.

    To install the drivers you click on "Router Upgrade" on the Settings page and follow the instructions. Worked for me!

    Good Luck!
  • scheming_gypsy
    scheming_gypsy Posts: 18,410 Forumite
    if you replace the router with your old modem can you still connect to the net? make sure there's no problem actually connecting.
  • Rikki
    Rikki Posts: 21,625 Forumite
    I had to change the settings from my adsl to the router setting. To make my router the default conection.
    I'm not very good at explaining as I struggled to do it myself. Go to control panel/internet connections and change the settings. [keep note of any changes made incase you need to change back].
    This might help if not ignore me.
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