BG Homecare

msaquib

Hi,

Has anyone got British Gas Homecare? I need some advice. I want to cancel my homecare insurance and I've been with BG for under a year. Is it possible to cancel it and will BG apply any cancellation charges?

Thanks
MS

leicsmarkyr

msaquib wrote: »

Hi,

Has anyone got British Gas Homecare? I need some advice. I want to cancel my homecare insurance and I've been with BG for under a year. Is it possible to cancel it and will BG apply any cancellation charges?

Thanks
MS

Yes they do so depending on how much you have used it. Check out
http://www.britishgas.co.uk/products-and-services/maintenance-and-breakdown-care/terms-and-conditions.html

Section 5.10 and Section 5.11

msaquib

Thanks for this.

I have contacted British Gas and they said they will be charging me aroun £90 to cancel Homecare 100. I have started with them in Jan and paid upto May which totals £60.00.

£90.00 is just to much. They have provided me an option to go on Homecare 200 for £8.53 Central Heating cover (I think the normal price is £11) but if I go on that it will count as a new contract and might I have to pay more at the end.

Currently I am paying £12.00 a month.

is there anyway I can cancel the policy without paying that huge amount?

Thanks
MS

Is there

TAG

Be cheaper for you to stay with them till your 12 months is up.

msaquib

Thanks for the replies.

What they gonna do if I cancel the direct debit?

MS

Cardew

msaquib wrote: »

Thanks for the replies.

What they gonna do if I cancel the direct debit?

MS

Pass the debt to a debt collection agency??

However you may not be liable for any cancellation charges depending on how much you have paid.

msaquib

Cardew wrote: »

Pass the debt to a debt collection agency??

However you may not be liable for any cancellation charges depending on how much you have paid.

Cardew, Well at present I have paid £60 that's £12x5. Jan to May. - How can I be not liable to cancellation charges?

Thanks
MS

TAG

msaquib why do you want to cancel anyway?

msaquib

I want to cancel it because a new boiler has been fitted by warm front which already has 2 years of warranty. Paying BG is waste of money.

TAG

I see. TBH I don't really think you have any way out of this you'll probably just have to swallow paying for the remainder of your 12 month contract.

Does seem a bit odd though that they wanted £90 for you to cancel. Is it worth ringing again and asking. Maybe the person you got didn't know what they were on about.

Cardew

msaquib wrote: »

Cardew, Well at present I have paid £60 that's £12x5. Jan to May. - How can I be not liable to cancellation charges?

Thanks
MS

Sorry I hadn't seen the £60 in your second post.