phone is blocked.what shall i do

goldilocks

hi,bought a nokia phone from tesco direct as present for someone.they put the orange sim in that came with the phone yet the phone is blocked.it says calls from this phone are barred.what shall i do

Quentin

Have they registered the SIM with Orange?

will-in-estoril

Quentin wrote: »

Have they registered the SIM with Orange?

Absolutely right. Orange require the SIM to be activated before it will work. Additionally, Orange lock handsets to particular SIMs (or vice versa) so that even if any other (active) Orange SIM were inserted it would not work.

My view (for what it's worth) is that all handset locking is anti-competitive and should be outlawed. However, it is still legal, but there is nothing to stop you having the phone unlocked, to use on any network of YOUR choosing.

There are other threads about how best to unlock Nokias.

goldilocks

thanks, i spoke to tesco,who said i needed to register with orange,which i did.they said within 24 hours it would be sorted.yet it wasn't,turned out that the sim was not valid,which is strange.but that's what i'm going to do,get it unlocked.oh i used another orange sim and it did work.as i was thinking the phone was faulty

deano27_2

will-in-estoril wrote: »

My view (for what it's worth) is that all handset locking is anti-competitive and should be outlawed. However, it is still, but there is nothing to stop you having the phone unlocked, to use on any network of YOUR choosing.

I hear what you saying, but it is more about the subsidy on the handset to sign up to a particular sim. I take it there was a sim with the phone, but they have choosen not to use it?

This is why the box breaking has got out of control, which has been caused by the operators offering handsets at a loss.

http://www.mobilenewscwp.co.uk/News/56234/staff_sacked_as_o2_cracks_down_on_box_breaking.html

http://www.mobilenewscwp.co.uk/Features/4720/talking_shop.html