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Price Dropped £80 day of delivery

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  • Bamber19
    Bamber19 Posts: 2,264 Forumite
    heavensbug wrote: »
    Don't really want to arrange for it to be collected then re-ordered as the hours I will lose will off set against the £80.

    I'd imagine simply mentioning that you intend to do this could sway them.
    Bought, not Brought
  • nigel2smooth
    nigel2smooth Posts: 51 Forumite
    I will ring them and give it ago,from looking at the Dixons website all the phone lines is closed today Sunday.I take it there is no number you can ring on Sunday ?
  • heavensbug
    heavensbug Posts: 978 Forumite
    Just spoken to Dixons and I have to say 100% perfect.

    Phoned them up and said I order the fridge. Delivered on Thursday yet I noticed same day that the price had dropped.

    They did not argue. The customer services person had me on hold for 2 minutes while they checked the price and product number and came straight back and said they had refunded to my card. :j

    Thumbs up Dixons. 100% customer satisfaction. Give them a call about the TV. Basically if the price has dropped in 7 days and you call within that 7 days they will refund the difference :T
    August Make £10 per day £0/£310
    Credit Card Debt Paid Off £42/2952.68
  • heavensbug wrote: »
    Just spoken to Dixons and I have to say 100% perfect.

    Phoned them up and said I order the fridge. Delivered on Thursday yet I noticed same day that the price had dropped.

    They did not argue. The customer services person had me on hold for 2 minutes while they checked the price and product number and came straight back and said they had refunded to my card. :j

    Thumbs up Dixons. 100% customer satisfaction. Give them a call about the TV. Basically if the price has dropped in 7 days and you call within that 7 days they will refund the difference :T

    Heavensbug...Cheers,I also just phoned Dixons as you advised and got £33 quid knocked off very pleased,I payed £748 for the TV,so got them down to the new asking price of £715.
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