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Refund Faulty Item

24

Comments

  • jacksons_mum
    jacksons_mum Posts: 905 Forumite
    you have been very generous in offering the partial refund, i would now retract that offer and ignore any further communication, except to reply to the ebay dispute, she paid cash so there is nothing she can do. what sort of dispute has she opened?
  • soolin
    soolin Posts: 74,431 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    :o whoops, I just go into paypal mode.

    In that case scrub everything and ignore me. There is nothing at all that ebay can do to you except to suggest you refund, which you already offered.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • gwelydon
    gwelydon Posts: 9 Forumite
    Thanks to you all for your advice, you're all fab!

    She's opened a "significantly not as described" dispute. I'm going to let her know that ebay can't do anything else to get her money back and suggest that she accepts my partial refund. I don't care if she manages to get my ebay account suspended (worst case scenario), as this experience has well and truly put me off the blinkin' thing anyway!!
  • geri1965_2
    geri1965_2 Posts: 8,736 Forumite
    I can't believe anyone would pay that amount of money for a 30 year old bike! :rotfl:
  • timbellina
    timbellina Posts: 197 Forumite
    She could afford the petrol to come and get it though; or did she take the bus and ride it home?
  • gwelydon
    gwelydon Posts: 9 Forumite
    geri1965 wrote: »
    I can't believe anyone would pay that amount of money for a 30 year old bike! :rotfl:

    Yeah, well someone did, and now I kinda wish they hadn't! :confused:
  • gwelydon
    gwelydon Posts: 9 Forumite
    timbellina wrote: »
    She could afford the petrol to come and get it though; or did she take the bus and ride it home?

    She picked it up in an expensive car. I guess they use a lot of petrol.

    It's just greedy to ask for an additional £25 for petrol when you've already been offered a full refund, no questions asked!
  • shelly
    shelly Posts: 6,394 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Personally I would withdraw the partial refund too. As others have said, she paid in cash so there is nothing that e-bay can do to make you refund at all.
    :heart2: Love isn't finding someone you can live with. It's finding someone you can't live without :heart2:
  • durham_girl
    durham_girl Posts: 2,715 Forumite
    gwelydon wrote: »
    I'm going to let her know that ebay can't do anything else to get her money back and suggest that she accepts my partial refund.

    I wouldn't even bother doing that if I was you. It sounds like she's been a total PITA and by opening a dispute it seems like she rejected the offer of a partial refund. Ignore her emails, add her to the blocked bidder list and forget about her! She paid in cash so ebay aren't going to do anything.
    :j30/7/10:j

    :j24/1/14 :j
  • poppyolivia
    poppyolivia Posts: 2,976 Forumite
    1,000 Posts Combo Breaker
    But if you ignore her, she knows where you live...?????? She might come round to speak to you?????
    You may walk and you may run
    You leave your footprints all around the sun
    And every time the storm and the soul wars come
    You just keep on walking
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