We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Consumer Rights with Broken Telly

May
Posts: 170 Forumite
In November 2001, I bought a Phillips TV from Currys. I also bought an extended 2 year warranty which obviously has now expired.
However, a couple of weeks ago the television decided to have a mind of it's own and switch itself off mid viewing. The tv would then turn itself back on and this would go on for about 5 minutes until it would finally stop.
Over the weekend the TV decided to stop working all to-gether and now neither turns on let alone off.
Someone has told me that a shop is legally responsible for up to 5 years for an electrical item therefore I am entitled to complain to them about this.
I have searched for this information through the Consumer Direct website and also the Trading Standards website and alas, I haven't found any information at all.
Can anyone advise as to where I stand legally with this?
The telly was bought on credit but has now been paid in full - If that makes a difference.
However, a couple of weeks ago the television decided to have a mind of it's own and switch itself off mid viewing. The tv would then turn itself back on and this would go on for about 5 minutes until it would finally stop.
Over the weekend the TV decided to stop working all to-gether and now neither turns on let alone off.
Someone has told me that a shop is legally responsible for up to 5 years for an electrical item therefore I am entitled to complain to them about this.
I have searched for this information through the Consumer Direct website and also the Trading Standards website and alas, I haven't found any information at all.
Can anyone advise as to where I stand legally with this?
The telly was bought on credit but has now been paid in full - If that makes a difference.
0
Comments
-
You can find some information in my post in 'Any Lawyers About? Question About The Sale Of Goods Act' thread. I am not sure that the information is up-to-date: read further comments in the same thread ...0
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 351.7K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.7K Work, Benefits & Business
- 600.1K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards