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Problems with quidco/firefox?

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I've been trying to go through quidco tonight, and it's coming up with an error when I try and visit a merchant, this page: http://www.quidco.com/tracking-issue.php/94503x21118195

Nothing new has been installed since last time I used it, I've cleared my cookies, disabled my popup blocker (only programs running now are AVG, DVD43 and MSN), nothing else that the page says seems to ring a bell, yet I'm still going round in circles! Anyone suggest anything?
"Beautiful young people are accidents of nature, But beautiful old people are works of art."
-- Eleanor Roosevelt
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Comments

  • msmicawber
    msmicawber Posts: 1,962 Forumite
    Debt-free and Proud!
    I'm using Firefox as well and when I clicked the link got a message that there was a problem with tracking cookies. I'm just downloading the Firefox update (from the link on Quidco's site) and will try again in a minute.
    Debt at highest: £6,290.72 (14.2.1999)
    Debt free success date: 14.8.2006 :j
  • msmicawber
    msmicawber Posts: 1,962 Forumite
    Debt-free and Proud!
    Nope - I've updated to the latest version of Firefox and have checked everything listed (the only setting I had to change was to allow pop-ups, according to Quidco's list), but I still can't successfully load the merchant's page. Sorry. Have to go to bed now. Good luck.
    Debt at highest: £6,290.72 (14.2.1999)
    Debt free success date: 14.8.2006 :j
  • johna
    johna Posts: 2 Newbie
    Same here with IE7, also tried Firefox with the same result.
    Hopefully the gremlins will disappear in the morning
  • horsechestnut
    horsechestnut Posts: 1,446 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    When I tried to go into High Street Web the message came up that I needed to install Firefox.:o I have been using Quidco successfully since September (but Kelkoo never Tracked for me). This is new today.:cool:
    I remove my cookies every time I use Quidco etc.
    What is Firefox? :confused:
    I am new to computers and don't understand most things and am afraid of messing up my computer.:confused:
    HELP PLEASE :rotfl:
  • msmicawber
    msmicawber Posts: 1,962 Forumite
    Debt-free and Proud!
    Hi Horsechestnut. Firefox is a free internet browser - like Internet Explorer, only made by Mozilla, not Microsoft. Here's a link to Mozilla's site if you want to have a look: http://www.mozilla.com/en-US/
    Debt at highest: £6,290.72 (14.2.1999)
    Debt free success date: 14.8.2006 :j
  • eyelinerprincess
    eyelinerprincess Posts: 4,679 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Still not working for me :( fiddlesticks!
    "Beautiful young people are accidents of nature, But beautiful old people are works of art."
    -- Eleanor Roosevelt
  • ka7e
    ka7e Posts: 3,129 Forumite
    Part of the Furniture 1,000 Posts Photogenic
    I've had the same problem since yesterday - normally use Firefox, but it won't work in IE either. This evening Some traders sites get through,but not Kelkoo.

    Changed my security settings to allow pop-ups from Quidco.com, but each trader link seems to have a separate URL, so I don't think that is the answer.

    Hoping it's just a bug, because there is no way I want to reduce my security settings!
    "Cheap", "Fast", "Right" -- pick two.
  • Lord_Gardener
    Lord_Gardener Posts: 2,971 Forumite
    Maybe Kelkoo don't want to pay all those 2p!
    I'm mad!!!! :rotfl::jand celebrating everyday every year!!!
  • horsechestnut
    horsechestnut Posts: 1,446 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    msmicawber wrote: »
    Hi Horsechestnut. Firefox is a free internet browser - like Internet Explorer, only made by Mozilla, not Microsoft. Here's a link to Mozilla's site if you want to have a look: http://www.mozilla.com/en-US/
    Thanks for you reply.:A
    My Dell came with Google. Is there any benefit to having Firefox? If I have Firefox does that mean I have to lose Google?
    Computers are wonderful, but are sooooo confusing.:confused:
  • classypaz
    classypaz Posts: 24 Forumite
    There's been many of us with this problem showing Tracking Issue Detected.

    You can always check for problems others are getting on this quidco link
    see here

    http://forums.moneysavingexpert.com/showthread.html?t=596821&page=85&highlight=quidco

    and quidco sticky thread forum

    http://forums.moneysavingexpert.com/forumdisplay.html?f=42

    hope this helps.
    CP
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