18866 and 1899 New problems merged

2ax

Spikey wrote:

Ditto and now they have suspended both my accounts as I can't cahnge my payment details online and they won't do anything to rectify the problem... I have emailed them 20 times.

What do you have to do?

log in to your account - the link in the email they sent you may not work directly - then select change personal details, then payment details - choice of credit card, Switch or direct debit.

U187146

Does anyone else get a what sounds like static or interference when using the 18866 service. I know this is a cheap service, but the clarity is nowhere near as good as say Onetel, even for standard local or national calls. Has anyone else noticed this, or is it just me ?

I use an Orchid dialler by the way.

Thanks.

christymm

yes the same here

stellagypsy

I use 18866/1899/onetel via an Orchid dialler on a BT line and have no problem whatsoever with any of them here in deepest Yorkshire. Mum is in east midlands and uses 1899 via NTL using the access number and again has no problems. She rang me in Spain recently on it too and it was fine (and VERY cheap!).

No complaints from us!

Stella

Liquorice_Twirls

I've been using 18866 for about 12 months now without any problems. I think it's a great cheap service and have recommended it, however I have had loads of problems this morning trying to make calls. I got number unobtainable loads of times to different numbers and sometimes just no connection at all. When I immediately redial via BT the call has connected properly. I hope this is just a glitch, however I might start looking at some other options just in case this is the start of things to come.

dave_dph

Liquorice_Twirls wrote:

I've been using 18866 for about 12 months now without any problems. I think it's a great cheap service and have recommended it, however I have had loads of problems this morning trying to make calls. I got number unobtainable loads of times to different numbers and sometimes just no connection at all. When I immediately redial via BT the call has connected properly. I hope this is just a glitch, however I might start looking at some other options just in case this is the start of things to come.

Same here. Using 18866 on a BT line in Birmingham, was getting "long" busy tone after dialling 18866. I might register for 1899 as well, just in case.

Rikki

18866 is constantly engaged. Anyone else having problems?

pricefighter

Fine here in the South West!!!

April2

Rikki wrote:

18866 is constantly engaged.

?

It's Sunday today.

Don't all MSE-ers have a CPS which gives free calls (UK 01/02 numbers) at least on Saturdays and Sundays?

Spikey_2

same here... Leeds area ...constantly engaged both 1899 & 18866..what's happeneing?