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HELP!! Windows XP SP3 update has killed my PC!!

u109230
u109230 Posts: 121 Forumite
in Techie Stuff
Hi all,

Using Windows update I downloaded XP SP3 for my PC. No problems with the download.

But.............when it was going through the restart I get a 'blue screen of death'.

I hard powered down & tried safe mode, still blue screen.

The tech info is,

STOP: 0x0000007E (0xC00001D, 0xF78D68EA, 0xF78D67F4, 0xF78D64F0)

Tried this 3 times - still same error.

Any advice..............PLEASE?
Time is a concept of relativity, yet as a concept, relativity is timeless.
«13

Comments

  • BritBrat
    BritBrat Posts: 3,764 Forumite
    Could this be the problem

    Do you have an OEM system?

    I guess if you can't get into safe mode it is not that.

    You could try pressing F8 and select last known good, or what ever it is called.

    But that last person who had trouble could not even get that to work.
  • u109230
    u109230 Posts: 121 Forumite
    Thanks for the quick reply Brit.

    It's a Dell 9200, intel dual core, OS = Win MCE.

    If I'm getting a blue screen during a boot into safe mode how can I follow the work around?
    Time is a concept of relativity, yet as a concept, relativity is timeless.
  • bmwman
    bmwman Posts: 62 Forumite
    hi, do you have the original restore cds that came with the machine, you may need to do a full system restore, however if you have files that need to be recoverd first then i suggest removing the harddrive and putting it into another machine as a slave so that you can copy all the files you need before a system restore.
  • u109230
    u109230 Posts: 121 Forumite
    Quick update, I booted from my cd originals & repaired the OS as best I could. I lost all my restore points before the repair. All the user profiles & settings were also corrupted/lost. Up to date my non OS files appear intact.

    I'm not touching SP3 with a bargepole until I get 110% guarantee it won't wreck my OS again.
    Time is a concept of relativity, yet as a concept, relativity is timeless.
  • PROLIANT
    PROLIANT Posts: 6,396 Forumite
    1,000 Posts Combo Breaker
    Well make sure you report any bugs to microsoft so their engineers can sort them out. ;)
    Since when has the world of computer software design been about what people want? This is a simple question of evolution. The day is quickly coming when every knee will bow down to a silicon fist, and you will all beg your binary gods for mercy.
  • bmwman
    bmwman Posts: 62 Forumite
    glad to hear you manged to get up and running again
  • rmg1
    rmg1 Posts: 3,159 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Does anyone know why and AMD machine won't accept the update?
    I've tried a few times and get errors basically saying I don't have access to certain registry keys.
    :wall: Flagellation, necrophilia and bestiality - Am I flogging a dead horse? :wall:

    Any posts are my opinion and only that. Please read at your own risk.
  • bmwman
    bmwman Posts: 62 Forumite
    Are you installing this as a administrator of the PC? as you need to be that to have access too all the files on the pc.
  • rmg1
    rmg1 Posts: 3,159 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I'm set up as an admin user rather than a standard user.
    I've downloaded the file(s) (it gives me a zero time download when going to the MS updates website).
    :wall: Flagellation, necrophilia and bestiality - Am I flogging a dead horse? :wall:

    Any posts are my opinion and only that. Please read at your own risk.
  • PaulK_3
    PaulK_3 Posts: 1,146 Forumite
    Because there was a problem with some AMD chipsets on some OEM units.
    http://www.channelregister.co.uk/2008/05/13/xp_sp3_microsoft_blames_oems/
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