Help please! have virus problems?

foreverskint

something supposedly from bt yahoo has been downloaded onto my system. I have tried to remove it, unsuccesfully, and it seems to be messing up my computer. It is called winfixer2005 and according to avast it contains a trojan horse win32. I have lost things like my email sign on and when my pc loads it tries to get me to connect via winfixer. It also starts some sort of scan, which I can stop.

I have tried system restore, uninstall and it just won't go. In fact I cannot restore my system to an earlier point at all.:eek:
What shall I do?
Has any one else got similar problems
Thanks for any ideas

John_Gray

Try Googling!

John

Browntoa

you need to turn system restore off

download Microsoft anti spyware
http://www.microsoft.com/athome/security/spyware/software/default.mspx

and Ad-aware

http://www.lavasoftusa.com/support/download/

boot into Safe mode and run them, and your virus software

how to boot to safe mode here:-

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406?OpenDocument&src=sec_doc_nam

then restart normally

you may need to run Ace Utilites from www.acelogix.com afterwards to tidy up the registry

if clean then turn system restore back on

that should do it, if not then go here for more techie help

http://www.geekstogo.com/forum/index.php?showforum=37

fbrj

foreverskint wrote:

something supposedly from bt yahoo has been downloaded onto my system. I have tried to remove it, unsuccesfully, and it seems to be messing up my computer. It is called winfixer2005 and according to avast it contains a trojan horse win32. I have lost things like my email sign on and when my pc loads it tries to get me to connect via winfixer. It also starts some sort of scan, which I can stop.

I have tried system restore, uninstall and it just won't go. In fact I cannot restore my system to an earlier point at all.:eek:
What shall I do?
Has any one else got similar problems
Thanks for any ideas

I read on another forum that someone else who had winfixer2005 got rid of it by running the Microsoft Antispyware beta

here is the download link:

http://www.microsoft.com/athome/security/spyware/software/default.mspx

Incidentally I run the same software automatically daily (overnight!) and it seems to keep my pc pretty clear....in conjunction with Zonealarm, AVG Anti-virus, Ad-aware and Spybot!

Hope this helps..(and works!)

fbrj

Ooooops...crossed with Browntoa - glad to see we said much the same

Happy_saver_4

I think the 'Sticky' at the beginning of this Techie Stuff forum may help you.

http://forums.moneysavingexpert.com/showthread.html?t=78360

I had similar probs and you'll find my link to the Geeks site in that thread; which is how I sorted it.

Good luck