77.35 telephone bill for 76 mins please help

amazamum

Please move this if it is in the wrong forum.
Please help.
I have just recieved my sky bill in and it includes 77.35 worth of phone calls for 76 minuites:eek: .
I have phoned sky and spoken to a very nice lady who did everything she could to help(so thanks holly),
Apparently while my oh was tipsy he phoned a programme called Quizcall on channel 5 between 12.07 & 1.23 am a total of 103 calls in this time(nearly 2 calls per minuite which i would have though was nearly impossible)at 75p per minuite.
The lady at sky has said that I should phone them with a complaint as she thinks that there is a limit as to how much/many call that you can make withinn a certain time frame and say that I am going to report them to offcom.

My question is does anybody have any experience of something like this and any advice.

Thanks for any help recieved

marshall2k

From quizcall.co.uk

Looks like calls are a flat 75p, not per minute.

If entering via telephone your call will cost 75 pence using BT's network. Calls from other networks and public phone boxes may vary, mobiles will cost considerably more. Ostrich Media takes no responsibility for any such variance in charges.

Ostrich Media recommends you set yourself a limit of 140 entries per day, though entries over 140 will still be entered into the Competition. Ostrich Media operates a Fair Entry Policy and may exclude entrants from entering future Competitions where it believes an entrants actions contravene such policy. Ostrich Media's decision in such matters is final, will be communicated to the entrant prior to implementation, and no correspondence or review process will be entered into.

amazamum

Thanks Marshall2k,so really I can't do anything about it and offcom will probably not listen anyway.
Sorry if I am sounding so annoyed but wouldn't you be.
Thanks for the help

dmg24

Also a summary of the ICSTIS guidelines here, and in particular:

Participants must receive warnings about costs for every £10 spent in a day.

TBH I would be very surprised if he did not receive such a warning (it would be an automated message). If he is anything like me when I'm drunk, I don't listen to a word anybody says to me?!

If the warning was given, then unfortunately you have no grounds for complaint.

advent1122

amazamum wrote: »

Apparently while my oh was tipsy he phoned a programme called Quizcall on channel 5 between 12.07 & 1.23 am a total of 103 calls in this time

Why don't people just admit responsibility rather than try to wriggle out of paying.
You OH made the calls so just pay up.

amazamum

Thanks dgm24,I will ask if he recieved a waning,like you say he probably won't remember anyway,I am just so annoyed with him,there goes my mortgage overpayment for this month.
advent1122,the bill is paid,I just wondered if there was any advice and to warn other people.

advent1122

amazamum wrote: »

Thanks dgm24,I will ask if he recieved a waning,like you say he probably won't remember anyway,I am just so annoyed with him,there goes my mortgage overpayment for this month.
advent1122,the bill is paid,I just wondered if there was any advice and to warn other people.

I don't need warning not to get !!!!!! and make 103 premium rate phone calls.

Kaz2904

advent1122 wrote: »

I don't need warning not to get !!!!!! and make 103 premium rate phone calls.

A little harsh and judgemental aren't you?

amazamum

Thanks Kaz,to all of those with harsh comments,I just wanted to vent my anger at my oh and as there are some nice people on this site I knew that I had somewhere to go.
It's not as though other people haven't done something stupid like this before.

poppy_f1

why dont you see if Sky can block premium rate numbers, then it wont happen again

chocolatechipcookies

Kaz2904 wrote: »

A little harsh and judgemental aren't you?

No. It's the truth.