Seller asking for a Neg

Ok so I bought a pair of shoes decribed as "New in Box" Unworn listed for 99p, thought I was onto a good thing as the end time was early morning....I won the item for £2.19. I received the item and no they were not new in box, they were well worn shoes..quite well worn and no box....

So I emailed the seller and asked why she decribed the shoes as New...when they were worn...Sellers reply was well thats how I got them.....Ok so I ask where did you get them...(honestly like pulling teeth) Seller reply, got them off ebay, So I replied well that does not matter but why describe them as new and unworn...Sellers reply was well I have not worn them...(utter numpty) So I replied, well since you know they have been worn you cant now sell them as new in box and unworn....Seller came back with well if you dont want them send them back but will only give you the cost of the shoes and not postage.

Well the shoes cost me £2.19 p&p £2.00 now if I could be bothered to send them back at cost of £2.00 I would be £4.00 out of pocket, total cost of buying the shoes....utter waste of time

I am quite amused at this as this is a fairly new Seller, less than 50 feedbacks and being on ebay less than a year, this is the second new seller thats tried to pull a fast one, whats wrong with these new sellers, do they not care, do they not understand how ebay works????

On the one hand I do feel like throwing a neg her way but just can't bring myself to do it over £2, but she just does not get that shes done something wrong, shes not even addressing the issue...with a Neg at less than 50 feedbacks shes never going to be 100% positive...
«1

Comments

  • soolin
    soolin Posts: 73,875 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    If she will not refund in full then I would not hesitate to neg.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • frivolous_fay
    frivolous_fay Posts: 13,302 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Mortgage-free Glee!
    Neg, and relist as 'well-worn shoes' :D
    My TV is broken! :cry:
    Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j
  • floss2
    floss2 Posts: 8,030 Forumite
    I didn't think you could leave neg feedback now?
  • jacksons_mum
    jacksons_mum Posts: 905 Forumite
    the op is the buyer - its the seller that cant leave neg
  • Sssssss
    Sssssss Posts: 1,094 Forumite
    don't matter if it's 2, 20 or 200 pounds they deserve a neg.
  • didi_nodebt
    didi_nodebt Posts: 203 Forumite
    100 Posts
    No the seller is not willing to refund, I get the impression from her emails that I am wasting her time pointing out the fact that the shoes are not new......I cant help but laugh....not sure if I will relist them, not really worth it, will poss give the shoes to my local charity shop.....

    Sssss...yea you are right......it makes no difference
  • patchwork_cat
    patchwork_cat Posts: 5,874 Forumite
    It isn't just new sellers though - I bought off an established seller a year or so ago - clothes bnwt - no swing tags on any item and when I asked her she said well they have the tags in the back of the clothes- meaning the labels that all clothes have! I didn't neg her as I had bought on my selling account however soon set up a buying account too. I might as well lose that now!

    She is merely a seller working under the TSFE acronym that so many buyers work under! Neg her.
  • Cute_'n'_Quirky
    Cute_'n'_Quirky Posts: 2,082 Forumite
    If you open an Item Not as Described dispute the Seller will have to refund the whole amount whether she likes it or not!

    I sold a jacket two years ago on ebay. Full swing tags, unopened packaging other than to photograph item and the Buyer insisted that it had been worn??????
    The tags were fastened in down the front of the jacket................
  • kazwookie
    kazwookie Posts: 14,196 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Neg~~~~ and leave a reason why.
    Breast Cancer Now 100 miles October 2022 100 / 100miles
    D- Day 80km June 2024 80/80km (10.06.24 all done)
    Diabetic UK 1 million steps July 2024 to complete by end Sept 2024. 1,001,066/ 1,000,000 (20.09.24 all done)
    Breast Cancer Now 100 miles 1st May 2025 (18.05.2025 all done)

    Sun, Sea
  • StaffsSW
    StaffsSW Posts: 5,788 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Neg, and relist as 'well-worn shoes' :D


    Agreed, you'll make a fortune from them!

    Especially if you say you were an air hostess....
    <--- Nothing to see here - move along --->
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.1K Banking & Borrowing
  • 252.8K Reduce Debt & Boost Income
  • 453.1K Spending & Discounts
  • 243.1K Work, Benefits & Business
  • 597.4K Mortgages, Homes & Bills
  • 176.5K Life & Family
  • 256K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.