Orange magic numbers

jarr

You can phone someone for an hour for 15p correct?

can you hang up and then dial again do you know?

i registered mine earlier do i get a text to say its enabled?

reehsetin

not sure about the text
t+c's say it will be available within 24 hrs but may be worth checking if you don't recieve text confirmation if it hasnt gone on properly not worth the hassle getting it sorted if you find afterwards it hasn't been registered

but magic nos should have a 3hr fair use policy "The Reward is subject at all times to a fair usage policy. The maximum total call duration to your Magic Numbers during a day is 3 hours. Should the customer exceed this limit, Orange reserves the right to charge subsequent calls to Magic Numbers at standard rates and to remove the Reward from the customer's account on notice."

http://www1.orange.co.uk/service_plans/magicnumbers_terms.html#paygnew

disney_cjd

reehsetin wrote: »

not sure about the text
t+c's say it will be available within 24 hrs but may be worth checking if you don't recieve text confirmation if it hasnt gone on properly not worth the hassle getting it sorted if you find afterwards it hasn't been registered

but magic nos should have a 3hr fair use policy "The Reward is subject at all times to a fair usage policy. The maximum total call duration to your Magic Numbers during a day is 3 hours. Should the customer exceed this limit, Orange reserves the right to charge subsequent calls to Magic Numbers at standard rates and to remove the Reward from the customer's account on notice."

http://www1.orange.co.uk/service_plans/magicnumbers_terms.html#paygnew

its now 20p a min.

proplusplus

depends on your tariff. You have the old tariff where it's 15p/min to call, it'll surely be 15p/hr.

new tariff where it's 20p/min, it;ll prob be 20p/hr on magic no.s

don't forget requires a monthly £10 to retain magic numbers benefit.

proplusplus

disney_cjd

proplusplus wrote: »

depends on your tariff. You have the old tariff where it's 15p/min to call, it'll surely be 15p/hr.

new tariff where it's 20p/min, it;ll prob be 20p/hr on magic no.s

don't forget requires a monthly £10 to retain magic numbers benefit.

proplusplus

thats what I thought but no. its for EVERYONE old or new regardless of tarriff.

Had a barney with the fella on CS. He was not moving

m00head

I keep getting 1-2 annoying text messages every month telling me to top up £10 usually followed by another one saying that that I have not topped up by £10 to get the Orange Magic Numbers offer.

I have no interest in taking up this offer and want to remove it from my account. Called customer services but they had a hard time getting their head round this concept, and thought I just wanted to remove one of my Magic numbers.

Anyway, I eventually managed to explain that I didn't want the offer at all so they said they would sent an Orange Update text message to remove it after which I would have to restart my phone. This text message never arrived.

I am still receiving this unwanted text spam from Orange, and will be changing providers if they don't/can't stop them from being sent.

Does anyone have any other ideas about how to remove it?