Scottish power 2011 NOT REALLY AVAILABLE!!

moneysavingwannabe

Hi,

I switched to this a few weeks ago and told one of my relatives.

He phoned up yesterday (28/5/08) and agreed to switch, he later phoned up to switch a realtive over and was told it wasn't available anymore.

He was put through to a manager who said he had been missold this and when they look at his application they will not honour it!!

Please check if you have "switched" in the last few days you might not be getting the tariff you think. :mad:

IvanOpinion

I don't understand ...

Ivan

moneysavingwannabe

Hi,

He phoned to switch to the fixed deal until 2011. He was told that was ok.

He phoned later to switch someone else onto it.

They told him it was not available anymore, he could not have the fixed deal.
It had finished not sure when, possibly last Friday.

So if you have switched since maybe Friday (not certain of the day)
your application for fixed rate might not be honoured.

Just think people should check!!

IvanOpinion

The Fixed 2011 is still available, if it is the right product then try again, there may have been a misunderstanding.

Ivan

moneysavingwannabe

Hi,

How do you know it is still available? They said on the phone that it was but someone else contradicted this.

It would be great if it was.

pault123

Is it cheaper than Npower 2011 deal ??

>>>

Gas:
6.55p first 4572 Kwh/year
2.13p afterwards

Electricity
14.98p first 728Kwh /year
13.90p afterwards

moneysavingwannabe

Yes, I saw that thread and people are still saying they are signing up to it so thought they ought to check. Cos deals are ending all the time and it might be too late to get another fixed deal.

jstallan

pault123 wrote: »

Is it cheaper than Npower 2011 deal ??

>>>

Gas:
6.55p first 4572 Kwh/year
2.13p afterwards

Electricity
14.98p first 728Kwh /year
13.90p afterwards

SP Fixed to 2011 deal
Gas:
3.922p first 1143kwh per quarter
2.620p afterwards

Elec:
15.292p per first 225kwh per quarter
9.025 afterwards

All ex-vat prices, no standing charge

Mikeyorks

You can't do comparisons like that - as there are huge regional variations in the prices. For instance the Yorks prices for NPower 2011 are (in red) :

Gas:
6.55p first 4572 Kwh/year (6.738)
2.13p afterwards (2.236)

Electricity
14.98p first 728Kwh /year (15.73)
13.90p afterwards (14.66)

Doesn't look much at first glance .. but there's a 5% difference on the second tier - and that's with the same Company and allegedly the same tariff.

Be very cautious that you're getting the right comparisons if moving to fixed / capped. To go to 2011 tariffs my increase (from EON 5) is 41% to Scottish Power and 53% to NPower. But I've had to calculate that manually - some of the comparison sites were returning figures as low as 7%! Mistrust them - work out your Kwh consumption from previous bills ... and do the calc yourself (including any discounts).

BARGAINHUNTER!

Im with Scottish Power already and I have just logged onto my account online and I have been able to switch to the capped 2011 tarif. Is it just the Op who has had the problem? If so it might be worth them phoning back to check.

pault123

I'm ringing Scottish Power tonight. I'd be more inclined to choose these over Npower if a little more just for their reputation.