free call to 02 customer care

MUHAMID

02 charges too much when we call to customer care.if you wanna make free call to them and save atleast £1(20p/min) every time when you call.
here is the loophole.

Dial o2 top-up line 4444.then press 1(topup)then the system will ask for various options.just you have to do is dont press key 9 the system will say "we didn't reg. that properly,please try again"

This will be repeated about 10 times.den the system will ask if u want help of c/care.den you can press relevant option(i.e. key 1)and you ll be connected.....
you can get your things done.c/care will not ask you about top up.
:j :j :j :j :j :j :j :j :j

Rikki

To call o2 customer services from a land line just dial 0800 005 005.

sobastian

MUHAMID wrote:

02 charges too much when we call to customer care.if you wanna make free call to them and save atleast £1(20p/min) every time when you call.
here is the loophole.

Dial o2 top-up line 4444.then press 1(topup)then the system will ask for various options.just you have to do is dont press key 9 the system will say "we didn't reg. that properly,please try again"

This will be repeated about 10 times.den the system will ask if u want help of c/care.den you can press relevant option(i.e. key 1)and you ll be connected.....
you can get your things done.c/care will not ask you about top up.
:j :j :j :j :j :j :j :j :j

MUHAMID i can't do call so could you plz tell me how to do free c/care call from my mobile.
Thanks.

Rikki

I've not used this from the mobile for a while. You dial 100 from your mobile and this used to get you through to Customer Service.
Hope this helps.

sobastian

They charging for calling 100.

mobilegossip

The way Muhamid suggests still works.

If you ring 0800 005 005 its the contract dept but they will patch you through to payg customer services.

You can call also ring 0870 5 678 678 out of your payg inclusive/bolt on x-net minutes if you have any.

Last but not least you can call them on 01274 388 261.

islandannie

Or 0161 7055000 does the trick for me.

Rikki

sobastian wrote:

They charging for calling 100.

When did they start charging?

I didn't know that.

joe13

mobilegossip wrote:

The way Muhamid suggests still works.

If you ring 0800 005 005 its the contract dept but they will patch you through to payg customer services.

You can call also ring 0870 5 678 678 out of your payg inclusive/bolt on x-net minutes if you have any.
Last but not least you can call them on 01274 388 261.

Do you know does this number work for contract bill equiries or is it just payg?
I only have a national rate number to call them and they keep me hanging on for ever.

fisheddie

i have a contract O2 phone with them. i believe the 100 from handset should be free on contract!

however, it will be good if someone can prove it thanks

mobilegossip

fisheddie wrote:

i have a contract O2 phone with them. i believe the 100 from handset should be free on contract!

however, it will be good if someone can prove it thanks

Why not try it yourself and find out?