fones4u

jonathon

I wonder if any one can help i got a new mobile today fro fones4u.
in the shop thay said i coudnt get a better deal on the net i have since found out on there website i can the same contract with £50 cashback can i return the phone and cancel or get them to pay the £50 ?
thay also told me the £25 a month contract on the net doesnt include the phone which was a lie.

any ideas please.

gk172

I dont think they will take it back as it was done instore but i do know phones 4u will tell you anything to get a sale, they tried to sell me a contract for a samsung soul when i was looking for a n95 8gb and offered me 18 months on a £35 tariff and £50 automatic cashback saying that was the best offer i would get even online and i would be mad to pass it up yet on thier website i think the cashback was £175 plus you could go via quidco and get another £60 so always best to do your homework before buying from phones 4u.

ch0ccy

If you buy online you're covered by 14 day distance selling regulations so you will be allowed to return a contract, but if you buy from a shop I'm not sure what the policies are on returns

Drea

You usually have a couple weeks to change your mind don't you? Check it out, and if so take it back then buy from the internet

superjaggybunnet

Why didn't you check the Web shop first?

I would take it back and tell them that you want them to match what they themselves are offering on their website.

jonathon

superjaggybunnet wrote: »

Why didn't you check the Web shop first?

I would take it back and tell them that you want them to match what they themselves are offering on their website.

good question any way went back today and thay are going to send me a £50 cheque back