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Problems with PAYPLAN DEBT MANAGEMENT PLAN

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  • inamess200
    inamess200 Posts: 190 Forumite
    Another happy Payplan customer - we started using them in 2005 (over £50k owed over 12 creditors) - they dealt with all my creditiors and the letters and phone calls stopped after a few months. If any ring just tell them to speak to Payplan! Our plan still has another 13 years to run but as was said above - My debt My problem with Payplan giving me free advice when I need it.
  • Hi,

    Ive been with Payplan for two years. I still received calls and letters from Creditors at first, it just goes with time. All I did was forward any letters to Payplan. I dont receive anything from Creditors now.

    I think i've been relatively happy with Payplan, but then I don't know any different. Although.... I just recently received my yearly statement 'thingy'. The one which lists all the payments you've made and where its been distributed to? Well according to this statement, my payments haven't been going to any Creditors - I've paid them zero! And last years was the same. So where has all my money been going? Have i been paying Payplan? Are they a con? I just don't know. I was going to contact Payplan but then thought, if they are conning me, they aren't going to tell me so are they lol.

    Is there anybody out there who is with Payplan, that can reassure me? :confused:

    Thanks!

    Mia Jade
  • Mia.Jade wrote: »
    Hi,

    Ive been with Payplan for two years. I still received calls and letters from Creditors at first, it just goes with time. All I did was forward any letters to Payplan. I dont receive anything from Creditors now.

    I think i've been relatively happy with Payplan, but then I don't know any different. Although.... I just recently received my yearly statement 'thingy'. The one which lists all the payments you've made and where its been distributed to? Well according to this statement, my payments haven't been going to any Creditors - I've paid them zero! And last years was the same. So where has all my money been going? Have i been paying Payplan? Are they a con? I just don't know. I was going to contact Payplan but then thought, if they are conning me, they aren't going to tell me so are they lol.

    Is there anybody out there who is with Payplan, that can reassure me? :confused:

    Thanks!

    Mia Jade

    Hi,

    I am on a Debt Management Plan with Payplan, and as others have said, they have been great. They do NOT take any fees at all unlike those Debt Management Companies that advertise on the television. My union recommended them to me when I was seriously in debt problems. The debt worry, although I am still paying the DMP, has been totally lifted. I also have enough money to live on monthly (without extravagance) as well thanks to their budgeting help.

    You can check your payments etc by going onto their online 'just a bank' site and you should see where your payments are going, or give your case officer a ring or drop him/her an email.

    Overall I have found them brilliant.

    Tally
  • weebit
    weebit Posts: 411 Forumite
    have you noticed the people being negative about PayPlan are all first time posters? something tells me someone is trolling, and i won't be surprised if it's someone from stepaway!
    Aiming to pay off £50,312.94 in less than 3 years - Starting from December 2015
    Current debt total: £32,756.02 (as of 1st March 2018)
    Date Free Date Aim: Summer 2019 (8 extra months needed :( )
  • I don't understand how companies that charge are still in business, why pay when you can get it for free. And you know people from the charities genuinely want to help you. I've been on my DMP for about 3 years now and only last month i got a letter from rbs who are on the dmp saying the amount they get every month wasn't enough. Bit scary as i thought i was getting there with the debts, but told cccs and they simply sent them a letter stating that i couldn't afford anything else.
    stick with it, things will settle down, just keep a check on your statements, and do what you can to make sure you don't need credit again.

    :A
    Weight loss 2015: -4lbs January (thanks flu)
    Debt: 68/10 000
    Not Buying It Because I Don't Need It!
    :wall:
  • nova
    nova Posts: 351 Forumite
    weebit wrote: »
    have you noticed the people being negative about PayPlan are all first time posters? something tells me someone is trolling, and i won't be surprised if it's someone from stepaway!

    Thats funny you should say that, after l read this l went on the credit card discussion (to get advice from that dept!) and ther was another 1st time poster saying the same thing!
  • Deep_In_Debt
    Deep_In_Debt Posts: 8,579 Forumite
    Part of the Furniture 1,000 Posts Photogenic Mortgage-free Glee!
    Hi
    I'm not with Payplan but with CCCS as I'm not a huge fan of Payplan but only because they tried to push me into an IVA when it wasn't suitable for me but a dmp was suitable (no, I'm not a troll from stepaway - whoever they are).

    However, creditors do not have to freeze interest and stepaway can do no more than Payplan or CCCS. In fact, from experience, creditors are more likely to accept a dmp from a NON FEE charging company than a fee charging one as they know that ALL the money you pay is going to them. Two of my creditors told me that if I contacted one of the free dmp providers then they would be likely to accept my dmp. True to their words, they have and still are 11 months later.

    Do not touch Stepaway with a 10000 ft barge pole. They can do no more than the free companies - CCCS, CAB, National Debtline etc.
    Debt 30k in 2008.:eek::o Cleared all my debt in 2013 and loving being debt free :)
    Mortgage free since 2014 :)
  • lexie2005
    lexie2005 Posts: 121 Forumite
    I have to say I have a friend who has Payplan & they have been great, kinda wish I had heard of them before I took out an IVA although that said I am happy with the way that is going...... I think ride with it & like the others say the letters will stop....
    :grinheart I'm getting there...... slowly but surely
  • I think if I hadn't found this amazing site I would have considered one of the paying organisations but only because I didn't know any different. I was considering an IVA but I'm so glad I read so much on here because now I know a lot more about what can happen with DMPs and IVAs so I think I've made the right decision - a DMP through CCCS. It's only just starting (first payment 1 December) so I've no idea what is in store, who will freeze interest of what kind of calls I will get - but I'm so glad I read so much on here and could make an informed decision of what to do.
    DMP Mutual Support Thread member 244
    Quit smoking 13/05/2013
    Joined Slimming World 02/12/13. Loss so far = 60lb in 28 weeks :j 18lb to go :o
  • johncarlton
    johncarlton Posts: 28 Forumite
    Creditors don't need to accept the plan.

    I'm on a DMP and I'm gonna offer all my creditors a full and final settlement offer.

    I'm sure they will take 20pence in the pound. It's better than nothing if I decide to go bankrupt!
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