We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Cancelling Mobile Phone Insurance

I wasn't sure if I should post here or the Insurance thread, so I do apologise if I am in the wrong place!

To cut a long story short, I took out a mobile phone contract with Phones4U (I know, I know, I shouldn't have done!!). They offered me £20 instant cashback that was to count as 2 payments towards the insurance policy. As usual, I was told I could cancel after 2 months. I already get mobile phone insurance with my bank and so wanted to cancel ASAP.

After looking through the contract, there is no mention that I could not cancel before the 2 months was up, and indeed it says "you can cancel this policy at any time". I'm 15 days into the contract and have just phoned them to cancel the policy. My bank can return the £9.99 which would mean the insurance company don't get a penny out of me and I'm £20 up... I hope... as I'm now worried that Phones4U can come after me and demand that £20 cash, back, as I cancelled before 2 months.

Does anybody have any experience of a similar situation? Can Phones4U demand their money back or have I just got £20 for doing nothing?
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.2K Banking & Borrowing
  • 254.4K Reduce Debt & Boost Income
  • 455.3K Spending & Discounts
  • 247.2K Work, Benefits & Business
  • 603.8K Mortgages, Homes & Bills
  • 178.4K Life & Family
  • 261.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.