Feedback needed on JDS

drek

by the way incase anyone posts the obvious question as to why the heck Drek's still with Swiftnet....
the answer is when i called one of their offices [08006191999] they gave me completely diff - miles better - ratres than on the website!!
Dunno if its a re-seller but i got a very good deal to the int destinations we call and good service too.

Smiley_Mum

Before I signed up to MSE I was using these guys along with First Telecom and had no problems.

http://www.primustel.co.uk/products-voice.html

Granted, it was indirect access, not CPS, using a number prefix to access the network but never had any problems etc and the guy I spoke with was always on the ball.

April2

Smiley_Mum wrote:

Before I signed up to MSE I was using these guys along with First Telecom and had no problems.

http://www.primustel.co.uk/products-voice.html

Granted, it was indirect access, not CPS, using a number prefix to access the network but never had any problems etc and the guy I spoke with was always on the ball.

Clicking that (business) link shows they do now offer CPS.

Anyway, it also appears to be the same firm as http://www.planet-talk.co.uk/saverproducts.aspx?source=saver (well, the logo is the same) and is one of the 2 which Martin mention in his opening post - so appears to be one he may be recommending.

markdavey

MSE_Martin wrote:

Hi folks,

Im researching a new home phones article.

The basic idea is

JDS/Primus saver which have no monthly fee but free eve/weekend calls as CPS

with 1899/18185 for other calls on top

Officially JDS says you can't use an override. Yet unofficially it's admitted you can and it won't be stopping people.

However i want to double check, is anyone doing this and is it working for you.

If you can let me know here that'd be great

However if there's any change over the next two weeks please urgently email archna at moneysavingexpert dot com (not written direct so spam softwares don't grab it)

thanks folks

martin

I have changed from One Tel CPS to JDS. It takes effect on Monday 19th September. I will be using 1899 and 18866 as I am now with One Tel with the exception of evening and weekend calls. I will post here once I have had a week of the service to let you know how it is going.

Cheers

Mark

lawrence_2

MSE_Martin wrote:

Officially JDS says you can't use an override. Yet unofficially it's admitted you can and it won't be stopping people.

...

martin

Martin,

I don't see anything in their T&C's which says that you can't use an override, and I looked quite carefully.

Incidentally, I noticed that their website does not say how much they charge for 0845 calls, or how much they charge per minute once the two hour period for free local calls expires. I sent them an email on Monday, and received an automated response saying that they would respond within two working days. Today is Friday and i haven't had an answer yet.

Lawrence

bbb_uk

lawrence wrote:

...Incidentally, I noticed that their website does not say how much they charge for 0845 calls, or how much they charge per minute once the two hour period for free local calls expires. I sent them an email on Monday, and received an automated response saying that they would respond within two working days. Today is Friday and i haven't had an answer yet

I also sent them a letter and not received anything as yet.

Benji

I've been using JDS for a couple of months now - and a number of other operators like 1899 18866 etc for other calls (Orchid dialer eh?) My setup is:





I have had no problems at all - except Phonebird / Dialwise have to go back to 1280 before.

Hope that helps

Aiadi

Benji wrote:

I've been using JDS for a couple of months now - and a number of other operators like 1899 18866 etc for other calls (Orchid dialer eh?) My setup is:





I have had no problems at all - except Phonebird / Dialwise have to go back to 1280 before.

Hope that helps

thanks for the reassurance as I am waiting for my account with JDS to be activated. From above I noted that you put 2p per call through 18866 and hope that you are aware that it is actually 3p now. Cheers. :beer:

lawrence_2

lawrence wrote:

Incidentally, I noticed that their website does not say how much they charge for 0845 calls, or how much they charge per minute once the two hour period for free local calls expires. I sent them an email on Monday, and received an automated response saying that they would respond within two working days. Today is Friday and i haven't had an answer yet.

Lawrence

Well, I have now, sort of ...

Notwithstanding the automated response saying that my message, submitted via the JDS website, had been received, I got the following bounce message (edited to remove personal details) from JDS today. It doesn't really inspire confidence. Does anyone know of any other way to contact them?

==============================

Hi. This is the qmail-send program at mgw.telco4u.net.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

<care@justdialsaver.com>:
Sorry, I wasn't able to establish an SMTP connection. (#4.4.1)
I'm not going to try again; this message has been in the queue too long.

--- Below this line is a copy of the message.

Return-Path: <xxx@xxxx.com>
Received: (qmail 6471 invoked from network); 12 Sep 2005 09:32:00 -0000
Received: from unknown (HELO SRVGBLONSYS005) (195.129.92.161)
by 0 with SMTP; 12 Sep 2005 09:32:00 -0000
Received: from mail pickup service by SRVGBLONSYS005 with Microsoft SMTPSVC;
Mon, 12 Sep 2005 10:31:52 +0100
From: <xxx@xxxx..com>
To: <care@justdialsaver.com>
Subject: Enquiry
Date: Mon, 12 Sep 2005 10:31:52 +0100
X-Priority: 1
X-MSMail-Priority: High
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1506
Importance: High
Message-ID: <SRVGBLONSYS005ulxjw000000ab@SRVGBLONSYS005>
X-OriginalArrivalTime: 12 Sep 2005 09:31:52.0203 (UTC) FILETIME=[CEB9ADB0:01C5B77C]

This is a email from the website

Lawrence xxxx has submit an enquiry


phone number xxx xxx xxxxx
Please could you let me have some information which I cannot find on the
web-site:

1) What is the rate for 0845 calls?

2) Your site says that evening and weekend calls are free for up to two
hours per call. What is the call charge once the two hour period has
expired?

Regards,

thefirs

lawrence wrote:

...This is a permanent error; I've given up. Sorry it didn't work out.

<care@justdialsaver.com>...

There is a different email address in one of their signing-on responses:

customercare@just-dial.com

May be worth a try