Mobiles

Mobiles

We'd like to remind Forumites to please avoid political debate on the Forum. This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

"3" NOT THE CHEEPEST BUT!!!

3 may not be the cheepest but if your coming to the end of your contract (as i just have) ring them and tell them you wish to cancell you contract, do this from your 3 phone by dialing 333 that way its free, listen to the options and chose (if your thinking of leaving us) then when a coustomer servis person comes on the line to ask why compain about the coustomer service/coverage and general service of your handset, at this point thay will offer you an up-grade to your phone argue why should you have a new phone when the service is sub standard, at this point thay shoul offer to reduce your price plan.

This will depend on how hard you argue but dont give up i just argued my own from£40 per month (750 mins/150 texts) down to £15.00 for 500 mins.100 texts and a new nokia 6680 and to top it all "WITH NO CONTRACT" for 6 months as a trial to see if i want to stay with then..

So the message is battle hard and dont give up...

Good luck

ULYSSE

Comments

  • This sounds great in principle but I can barely understand the Indian staff who work in the call centre. Did you have a nightmare getting your point across?
  • Yes getting understood is a problem but stick with it, and you will get what you want....
This discussion has been closed.
Meet your Ambassadors

Welcome!

It looks like you're new here. Sign in or register to get started.

Categories

  • All Categories
  • 347.2K Banking & Borrowing
  • 251.6K Reduce Debt & Boost Income
  • 451.8K Spending & Discounts
  • 239.5K Work, Benefits & Business
  • 615.4K Mortgages, Homes & Bills
  • 175.1K Life & Family
  • 252.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.