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Virgin Mobile - Unlocking Policy

JPR
JPR Posts: 405 Forumite
Part of the Furniture 100 Posts Combo Breaker
Virgin have always managed in the past to unlock my phones regardless of where they were bought but in response to my recent enquiry I got this:

Thanks for your email to Virgin Mobile about unlocking your phone.
To have your phone unlocked, simply drop in to the shop you bought it from and ask for your unlock code. They'll be able to search their systems, retrieve the code and unlock your phone for you.
Just to let you know, we can only get our hands on the unlock codes for any Virgin Mobile phone sold online, over the phone or in any Virgin Megastores or Megastores Xpress.
As soon as your phone is unlocked, you'll be free to slip in any SIM card you like


Anyone tried walking into Carphone Warehouse, Phones4U etc. to ask for an unlock code? Any problems!!!!??? Since I bought it online - it may be even trickier.

Comments

  • stoveman
    stoveman Posts: 122 Forumite
    i always thought you had to spent at least £30 in credit with them and then they would unlock for free
  • davidwatts
    davidwatts Posts: 354 Forumite
    stoveman wrote: »
    i always thought you had to spent at least £30 in credit with them and then they would unlock for free

    That's true, I phoned up to get mine but they're going to charge £15 as of 12th May.

    So if you're entitled to a code, get it now!
This discussion has been closed.
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