What are the chances?

X-man

I've taken on board most of your comments and come to the conclusion that this has gone on long enough already. It's caused my mum too much grief and I simply don't want to protract it further.

I personally feel as though my mother in particular was exploited by British Gas. The loan was one of those where they guarantee the cash within 24hrs. From what my mum tells me of the circumstances, it sounds like they realised my father was severely ill and therefore got mum to sign the agreement too as a joint loan.

My only reason for posting this on here was in the hope that this had maybe happened to someone else. I personally think that I'd have a reasonable case if I were to take it further but I'm not prepared to string it out any more and have now settled the debt on mums behalf.

RAS

X-man

Fine in one way, but I think you shpould still complain to the OFT and trading Standards.

kizzykizzywizzy

Good luck if you do decide to take it further

rog2

X-man wrote: »

I've taken on board most of your comments and come to the conclusion that this has gone on long enough already. It's caused my mum too much grief and I simply don't want to protract it further.

My only reason for posting this on here was in the hope that this had maybe happened to someone else. I personally think that I'd have a reasonable case if I were to take it further but I'm not prepared to string it out any more and have now settled the debt on mums behalf.

Your reasons for 'settling' the bill are admirable, X-man, and I hope that your case will serve as an example to anyone else in a similar situation to that of your father, when he was 'sold' this loan.

Such a shame that your mum had to go through all the torment.

Even though you have paid what they are asking, there is no reason that you need let it rest. You are still entitled to question both the agreement and the way it was sold - this time without the additional pressure of being harassed by a debt collection agency.

poppyg_2

X-man I think it's really admirable that you have paid the debt to protect your mother any more upset at what I know must be a terrible time for your family

I agree with you that your mother was exploited, I honestly don't see how British Gas could possibly think she was in a fit state to sign any such agreement given the circumstances, looks like they didn't care as long as they were guaranteed their money back

I think like others have said you would be within your rights to make some sort of formal complaint but obviously that's entirely up to you and your family and I wish you luck with whatever you decide x