Are my tenants over-reacting?!

Becks045

PasturesNew wrote: »

You've got some right whiny tenants there. You can either resolve this by explaining to them that these things aren't your responsibility and you aren't their Carer. If they want Care in the Community they need to move into sheltered accommodation. OR, just give them their Section 21 two months before the end of their AST.

Or, maybe they're just old and got to the doddery stage of life and really don't understand responsibilities. Maybe a chat with them to go through what is and what isn't the responsibility of a landlord. So they understand. What sort of accommodation did they live in before?
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Had to laugh, care in the community is about right! I've even had them call and ask about doctors and dentists surgeries. I live 100 miles away!!!!!

Going to call them today and see if I can come to an agreement to get rid of them early before I go mad. At work, these regular phone calls are becoming much amusement but I am losing my santity!

going2die_rich

Thats way beyond the reasonable requests of a tenant. They are taking you for a ride.

Just give them their notice to leave or tell them they wont be getting renewed when their tenancy is up so they best start looking now.

tbs624

RabbitMad wrote: »

...yes issue a section 21.

....which only means that they leave at the end of their fixed term, not any earlier, in the absence of any breach of contract.

Write them a friendly letter, explaining what is and isn't covered, and that when workmen are called out for unnecessary things you will have to charge them.

The only one that seemed to be reasonable was maybe the taps issue, in that some tap designs are difficult for anyone with joint problems - which may be th case if they are older - and you don't want to fall foul of disability discrimination laws. (Have to say your plumber's costs are a bit steep - replacing taps is not a lengthy job).

As mlz1413 says, give them the chance to bring the contract to an early close, but do it in writing gently offering them it as an option, because they sound like the sort of tenants who would claim that you were harrassing them by trying to *force* them to leave earlier.

You've done well to have been so "understanding" of their requests to date.

obsessed_saver

Don't let to retired people. They are retired and have nothing to occupy their time with.

Horace

I wish my landlord was like you - he wont even deal with the hash smoking eejits downstairs who slam and bang about at 3am waking everyone up:mad: They even jam the security door open with the mat which messes up the door and makes it stick - sometimes I can't get out because I am not strong enough to pull the door open.

Your tenants are being unreasonable in ringing about every tiny thing including doctors and dentists. Personally, I would give them notice to quit - one month should suffice (you must have something along those lines written into the tenancy agreement surely?).

Best of luck.

Horace

PS. I would give my eye teeth to live in a lovely garden flat.

Riq

Do they have any family?

If not then maybe they just get you and your plumber round for company?

pinkshoes

Horace wrote: »

I wish my landlord was like you - he wont even deal with the hash smoking eejits downstairs who slam and bang about at 3am waking everyone up:mad: They even jam the security door open with the mat which messes up the door and makes it stick - sometimes I can't get out because I am not strong enough to pull the door open..

I would say this is the tenant's responsibilty, not the landlord, as you are the one that lives there. Just keep calling the police/council/environmental health! If you're in the flat above, I suggest you take up early morning tap dancing sessions, and be sure to lift up the carpet...

Horace wrote: »

Personally, I would give them notice to quit - one month should suffice (you must have something along those lines written into the tenancy agreement surely?).

lol nice idea, but illegal. Tenants would have to agree to move out early, and although they moan alot, I have a hunch they won't be willing to move out until the end. I think the OP might have to issue an S21 thingy and wait until the end of their tenancy!

AJ1982

You should stress that your their landlord, not secretary. My mouth fell open in amazement reading some of these. Seems the only thing your possibly liable for is the taps... but surely they would have tested these before moving in...

ruggedtoast

I think this is a very sad story and I hope to god that when I'm old I'm not living in some rented flat stressing about every detail and about to be evicted because Im a pain. Most of their problems seem to be that they dont have their own place to be honest, and they seem to have a rather odd idea of what to expect from a landlord.

You probably should give them an S21 and when they get it itll probably knock the stuffing out of them. Do they have any children or family you can call? It doesnt sound like they can cope at all with living on their own. In a great many cases old peoples lack of ability to look after themselves (or control their environment) is presaged by enormous anxiety over trivialities (the anxiety over the post is a give away here).

I would be inclined to contact social services and put them on notice as well, though they probably wont care much. I wish there were nice council houses that people could retire to, another sad indictment of Browns Britain.

RabbitMad

have they asked you to come out becasue their car won't start yet?

Or how about to change the channel on the TV as they can't find their remote?