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Seller adding Paypal Surcharge - what should I do?

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  • soolin
    soolin Posts: 74,073 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    "If you have the free account, you can refuse the c/card payment.  :) "

    Not if you show that you accept paypal you can't. If you tick the 'accept paypal' box in the listing then you accept paypal, no restrictions.


    Soo
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • soolin
    soolin Posts: 74,073 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper

    But it also states you CAN add a surcharge when the buyer pays by c/card or debit card.  :-/

    .  >:(

    Only if you have a merchant account set up to take credit cards direct from the buyer, ie not through paypal.

    A merchant account if you can get one will cost you an awful lot more than a paypal account.

    Soo
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • i would report the seller to ebay as you are not allowed to charge extra for paypal, he is breaking the rules just like all those link sellers and con men/women out there.
    A shadowy flight into the dangerous world of a man who does not exist.

    A young loner on a crusade to champion the cause of the innocent,
    the helpless, the powerless, in a world of criminals who operate above the law.
  • Amba_Gambla
    Amba_Gambla Posts: 12,107 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    I get round the "no surcharge" rule by building a bit extra into my postage costs to cover PayPal fees and then state clearly in my listing that there's a discount on postage costs (varies according to value of item, but typically 50p for things worth less than about £10) if the buyer chooses to pay by a method OTHER THAN PayPal.  

    I do this too- I started when people forgot to add the 50p for paypal on - now I just do deduct 50p if not paying by paypal......

    Sometimes my surcharge doesn't cover the fees, I'm not too bothered, so long as it goes towards helping to pay for them...
  • Amba_Gambla
    Amba_Gambla Posts: 12,107 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    I also think that despite it being against the rules, you should pay for the extra convenience -

    in this life you pay for convenience - fair enuff! it saves you time and effort.. if you don;t want to pay the surcharge you use your time to do the alternative..
  • m00nie
    m00nie Posts: 2,314 Forumite
    I also think that despite it being against the rules, you should pay for the extra convenience -

    in this life you pay for convenience - fair enuff! it saves you time and effort.. if you don;t want to pay the surcharge you use your time to do the alternative..

    YOU chose to accept paypal, its just as convenient for you as it is the buyer.
  • Amba_Gambla
    Amba_Gambla Posts: 12,107 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker

    YOU chose to accept paypal, its just as convenient for you as it is the buyer.


    makes no odds to me wether they paypal or not.... I go past the bank every morning anyway.....
  • soolin
    soolin Posts: 74,073 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I also think that despite it being against the rules, you should pay for the extra convenience -

    in this life you pay for convenience - fair enuff! it saves you time and effort.. if you don;t want to pay the surcharge you use your time to do the alternative..

    Personally I wish I could charge people 'insurance' for using postal orders, hate the things and have stopped taking them on my auctions. Had so many go astray in the post where the buyer had sent them uncrossed and without keeping the receipt bit that I began to imagine a conspiracy. ;)

    Soo
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • greytroot
    greytroot Posts: 619 Forumite
    I never deal with any of them that make surcharges - got to watch for that vat one as well.
    You cant take the trousers off an elephant!
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