Alliance and Leicester Rip Off

YorkshireBoy

Iconic wrote: »

From the info you gave me I have now found out how to send a secure message but it's not quite as easy as you say.
Click 'help'
Click 'contact us'
Click 'Account enquiries'
only gives the telephone option.

I never mentioned anything about 'account enquiries'. Read my post again.

Iconic

YorkshireBoy wrote: »

I never mentioned anything about 'account enquiries'. Read my post again.

You missed out 'Other Ways to Contact us' between 'contact us' and
'send us a secure message'.

How many people would go to 'Other Ways to Contact us' after 'contact us' ?

It's easy when you know:rolleyes:

YorkshireBoy

Iconic wrote: »

You missed out 'Other Ways to Contact us' between 'contact us' and
'send us a secure message'.

So I did...fingers faster than mind! Thanks for pointing that out. I've edited my post (and credited you with the thanks...can't 'thank' from this PC).

love2save

Iconic wrote: »

Are you sure? The price list doesn't mention 0844 numbers. That's why its a rip off. Most people think 0844 numbers are the same price as 0845 numbers but they are not. 0844 numbers can be TEN TIMES MORE EXPENSIVE.

Calls within the UK: p/min
UK fixed 0.0
UK mobiles (sat/sun) 3.5
UK mobiles (weekdays) 6
0845 (sat/sun) 0.5
0845 (weekdays 6pm/6am) 0.5
0845 (weekdays 6am/6pm) 3
0870 (sat/sun) 2
0870 (weekdays 6pm/6am) 4
0870 (weekdays 6am/6pm) 6
070 Personal 25

The phone number I ring for A&L is 08459 262626. Anyway, before you are connected you are told the price per minute so could always hang up if it costs more

TomsMom

I always had a devil of a job getting anywhere when telephoning A&L and got so fed up of hanging on the end of the phone that I went into the branch and told them. They were very helpful, allowed me to use their phone in one of the little "private" offices in the banking hall and said I could call in any time to use it (shame the branch is 60 miles away!).

However, because of the problems I had with their telephone system overall both OH and I closed our A&L accounts apart from the current account. Even then it was unbelievably difficult trying to get them to change it from joint names to my name only. I only use it to have my pension paid in then it's straight out again to earn interest elsewhere

Iconic

love2save wrote: »

The phone number I ring for A&L is 08459 262626. Anyway, before you are connected you are told the price per minute so could always hang up if it costs more

Thanks, I didn't know they had an 0845 number. I will keep a note of it if I need to call them again.

I use '18866' which is similar to your provider and I am sure you will find they charge alot more for 0844 numbers.