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Nationwide Card Reader Incompetence

3.3K Posts



Anyone had to use of those new security card readers yet ?
If so and it worked lucky you, just pray it stays that way.
Mine doesn't work, i tried it from 4 different PC's in 2 locations with 2 different browsers. Explained this to the muppets at the internet banking site after being on hold for 40 mins and 30 mins respectively only to be told to look at the FAQ pages as the system was working ok. Thank you but that doesn't help me.
Where do we get these morons from exactly ?
I shall be taking the thing into my local branch for a replacement and if that doesn't work then i guess i will vote with my feet and move my account to an organisation that understands the meaning of customer care.
ok rant over.....
If so and it worked lucky you, just pray it stays that way.
Mine doesn't work, i tried it from 4 different PC's in 2 locations with 2 different browsers. Explained this to the muppets at the internet banking site after being on hold for 40 mins and 30 mins respectively only to be told to look at the FAQ pages as the system was working ok. Thank you but that doesn't help me.
Where do we get these morons from exactly ?
I shall be taking the thing into my local branch for a replacement and if that doesn't work then i guess i will vote with my feet and move my account to an organisation that understands the meaning of customer care.
ok rant over.....
0
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Yeah i have to use this now. Its a right pain. Clever though!:j
Only if your lucky........
Will the card reader be capable of being used for both accounts and can OH use it?
Any information appreciated.
Yes on all counts. In fact other banks card readers can also be used with your account according to the blurb......when they work of course :mad:
Hope it reduces fraud, but I am not entirely convinced.
Alas, no, the code is not the same every time. I made two payments to credit cards via online banking. Each time was a complete PITA but the codes were different.
Grumble, grumble, PITA, grumble.
It better had reduce the chance of fraud - I don't know if it will or won't!