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Play.com

2

Comments

  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    its a bit off though, taking money a wek before (likely) despatchg date.. though as a big title (?), best hang back til friday, in case there is a backlog og of mailing..

    on a game this size i expect reailers had to agree to not ship too early to keep the launch day a big event
    so play may have left it late
    for me 1st class from play takes about 3 days usually,never less though
  • Bamber19
    Bamber19 Posts: 2,264 Forumite
    Did you stipulate that time was of the essence to the contract?
    You might have problems with them accepting it back (not experienced their returns policy) as they are not covered by UK consumer laws so distance selling regulations should not apply. Off topic but were you yet another parent buying an over 18 game that involves mass murder and prostitution for a child?
    Bought, not Brought
  • To be fair to them, as much as I think they're dire, I've never had them refuse a return when something has turned up too late x
  • MKwife
    MKwife Posts: 787 Forumite
    arlybarly wrote: »
    i pre ordered GTA for my ds 5 weeks ago with play.com and they took the payment from my bank last thursday. phoned them up yesterday and was promised it for today (the release is today) and guess what no gta in the post.

    Phoned them up again today ands now it could be friday which is crsapp service. got it anyway from GAME in merryhill so they can shove it where the sun dont shine cause im having a refund....

    I think you may just have had bad luck mate. I pre ordered mine from PLAY 3 weeks ago, the payment came out my bank last Friday, got an email on Monday to say it had been dispatched and it arrived Tuesday morning.

    I was lucky I think!
    Our dream has come true... :D
  • Riq
    Riq Posts: 10,430 Forumite
    I hope your DS is 18+ :D
    "I'm not from around here, I have my own customs"
    For confirmation: No, I'm not a 40 year old woman, I'm a 26 year old bloke!
  • Ivory_Tinkler
    Ivory_Tinkler Posts: 1,089 Forumite
    I've given up with play.com now. My last two game orders never turned up, no replies to emails so I just cancelled. I no longer shop with them as I've had far better service from other online companies.
  • DaveBrum_2
    DaveBrum_2 Posts: 437 Forumite
    I personally have had no problems with Play. They have always been excellent, even during the Xmas period. I think a bit of bad luck may have been the case.
  • Tozer
    Tozer Posts: 3,518 Forumite
    What is it with games players? If people don't get it on the day its released they go into a sulk. With this GTA, there were 2 knifings and a beating up in queues waiting to buy the darned thing.

    I'm not one for heavy censorship and enjoy playing online games myself, but this sort of behaviour really makes me worry about this type of game...and the testosterone fuelled people who play them.
  • katiekittykat
    katiekittykat Posts: 9,622 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I've never had any problems with play, the last time i pre - ordered something it was delivered a day before it came out!!!
    Friends are angels who lift us to our feet when our wings have trouble remembering how to fly.
  • nomoneytoday
    nomoneytoday Posts: 4,871 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    If it is sent it will turn up soon enough, if it hasn't then feel free to cancel the order - it will only take a couple of mouse clicks :)
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