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safestyle uk conned me - please help

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Comments

  • Safestyle are a complete con they ripped off my gf's Nan. Just Google these cowboys they rip off all their customers and there is no customer service!
    Help me to help you :santa2:
  • standupguy
    standupguy Posts: 904 Forumite
    I would recommend that you either send a copy of your complaint to GE money as well as they are responsible under section 75 of the consumer credit act - the salesman was acting as their agent.

    Alternatively just write to GE money making an official complaint of the way this was sold.

    They have to acknowledge your complaint within 5 days and then deal with it with a final response to you no later that 8 weeks.

    If you are not happy with their response you can take the matter to the Financial ombudsman - this will not cost you but it will cost GE money regardless of which way their ruling goes - it is therefore in GE's interests to resolve this matter with you as soon as possible.
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