Sainsbury's Water Rationing

kenfrost

I have been using Sainsbury's home delivery service for about 3 years.

Apart from minor !!!! ups, such as late deliveries or missing goods, it has been reasonably OK.

However, now they have advised me that they are rationing water deliveries to 6 packs per delivery.

Their email advsing me of this (received last week) stated that this measure was to ensure that their stores did not run out of water.

However, since that email, they have changed the story; they now claim that it is to protect the backs of their drivers who have to deliver the water.

I rang Sainsburys, and asked what I was meant to do if I wanted to order more than 6 packs (my normal order is 12). They said that I would have to order two batches two days running.

This of course means that I have to pay 2 delivery charges, and waste my time waiting for 2 deliveries.

I have written to them asking why I should not just change to another supplier, they have not answered.

Views anyone?

Do you believe their story about wishing to protect drivers' backs, or is it just a neat way to increase their delivery revenue?

Ken

ben500

kenfrost wrote:

I have been using Sainsbury's home delivery service for about 3 years.

Apart from minor !!!! ups, such as late deliveries or missing goods, it has been reasonably OK.

However, now they have advised me that they are rationing water deliveries to 6 packs per delivery.

Their email advsing me of this (received last week) stated that this measure was to ensure that their stores did not run out of water.

However, since that email, they have changed the story; they now claim that it is to protect the backs of their drivers who have to deliver the water.

I rang Sainsburys, and asked what I was meant to do if I wanted to order more than 6 packs (my normal order is 12). They said that I would have to order two batches two days running.

This of course means that I have to pay 2 delivery charges, and waste my time waiting for 2 deliveries.

I have written to them asking why I should not just change to another supplier, they have not answered.

Views anyone?

Do you believe their story about wishing to protect drivers' backs, or is it just a neat way to increase their delivery revenue?

Ken

Ask them to send you some of the powdered water this is much more compact and lighter to carry.

bunking_off

You see, here in the north west we have this concept where there's a pipe of water running into the house, negating the need to bring it around by van. More modern houses even have "taps" to deliver it to various rooms.

From memories of living in the south east, though, and the god awful flavour of Thames river water, I can see why people might prefer the bottled variety...

kenfrost

Powdered water, now why didn't I think of that!

Rikki

Powdered water is that in just one flavour?

bunking_off

In a sense, powdered water does actually exist. Breweries are commonly now huge factories versus the local ones of the past. One of the things they do is "clean" the water to remove any local character, then add tablets/powder to take it to the same chemical makeup as it used to be. E.g. I can well remember visiting Bass in Tadcaster and seeing the material that got added to the water to make it the "same" as Sheffield water for making Stones bitter. SI'm sure CAMRA members would have a lot to say on the subject though...

ben500

bunking_off wrote:

In a sense, powdered water does actually exist. Breweries are commonly now huge factories versus the local ones of the past. One of the things they do is "clean" the water to remove any local character, then add tablets/powder to take it to the same chemical makeup as it used to be. E.g. I can well remember visiting Bass in Tadcaster and seeing the material that got added to the water to make it the "same" as Sheffield water for making Stones bitter. SI'm sure CAMRA members would have a lot to say on the subject though...

I think you'll find they are called chemicals!

Benji

kenfrost wrote:

Views anyone?

Do you believe their story about wishing to protect drivers' backs, or is it just a neat way to increase their delivery revenue?

Ken

Tesco home delivery (from the Carmarthen store in South Wales) have a maximum delivery of 10 of anything - be it yoghurts or 36lb Turkeys. Their excuse was that their delivery service is for residential use only and anyone wanting more than 10 must be a business and therefore should use a business supplier - or something like that. It was about a year ago that I had this conversation so don't take it verbatim - but the gist is right.

khizman

http://www.amazon.co.uk/exec/obidos/ASIN/B0002GTCMO/qid=1126032953/sr=8-1/ref=sr_8_xs_ap_i1_xgl/026-6838627-3280413

bunking_off

ben500 wrote:

I think you'll find they are called chemicals!

Go on, I'll get pedantic. What's water if it isn't a chemical? (H20 with various small calcium deposits)

nearlyrich

Surely one of the reasons people use supermarket home delivery is to save lugging heavy stuff about...we can't get Sainsbury's here so I haven't tried it but Tesco have delivered multiple packs of heavy stuff no problem. Maybe it's a regional thing?