Sainsbury's Water Rationing

sarahg1969

Don't use home delivery personally, but I'm sure it's a godsend for lots of people, including large families and those who don't want to lug heavy bottles of water around.

Astonishing.

Hintza

If you are buying twelve at a time. Would it be an idea to look into a dedicated water company that sell the big 5 gallon (?) bottles that fit in a cooler?

kenfrost

Hintza, re the water cooler that is not a bad idea.

I have been working on the naive assumption that, as a supermarket, Sainsburys are there to satisfy my needs as a consumer.

As noted by another, home delivery is meant to enable people to buy large items in bulk that they would otherwise find difficult to transport themselves.

How wrong I was!

Clearly the real purpose is to ensure that Sainsbury's maximise their delivery fees, by ensuirng that the consumer has to increase the number of orders.

Setting a maximum order size negates the validity of the service to the consumer.

Ken

**EDITED by board guide to remove personal home page link***

CODEBREAKER

kenfrost wrote:

I have been using Sainsbury's home delivery service for about 3 years.

Apart from minor !!!! ups, such as late deliveries or missing goods, it has been reasonably OK.

However, now they have advised me that they are rationing water deliveries to 6 packs per delivery.

Their email advsing me of this (received last week) stated that this measure was to ensure that their stores did not run out of water.

However, since that email, they have changed the story; they now claim that it is to protect the backs of their drivers who have to deliver the water.

I rang Sainsburys, and asked what I was meant to do if I wanted to order more than 6 packs (my normal order is 12). They said that I would have to order two batches two days running.

This of course means that I have to pay 2 delivery charges, and waste my time waiting for 2 deliveries.

I have written to them asking why I should not just change to another supplier, they have not answered.

Views anyone?

Do you believe their story about wishing to protect drivers' backs, or is it just a neat way to increase their delivery revenue?

Ken

send them an email stating tesco are happy to deliver you 2 x 6pack of water, if they want you custom to agree to deliver the same.

RufusA

AFAIK Tesco will suggest any more than 6 of a given item is a bulk order and needs to be placed in advance, and can be refused.

IMHO Sainsbury's policy isn't that unreasonable considering as 1 unit can consist of 6*2litre bottles, personally I'd be hard pushed to drink through more than 72 litres of water a week! The sheer size/bulk of these bottles mean that a large order will take a huge chunk out of the available space in a delivery van for other deliveries.

If you need more water than that then a specialist water delivery company is the way to go. In the SE it doesn't cost more than £6 for just under 20 litres delivered, with dirt cheap water cooler rental available. If you buy your own ceramic dispenser then costs are cheaper still.

Also it may be worth considering a water filter plumbed in to the mains and supplying sweet tasting water on tap. The running costs of these units are dirt cheap compared with "spring" water by the bottle.

HTH - Rufus.

moose

You can now get water coolers specifically designed for the home market. Have a look at https://www.bottledwaterdirect.net

They sell slimline watercoolers (and give free trials) and deliver water to your door in 7.5 bottles. Although they only deliver in the North East at the minute, apparently the coolers and water are available at B & Q nationwide.

Moose

greenwich

Ocado also limit the amount of water you can buy. I've complained to them and they say that it's because their vans have a weight limit that they must keep within. Aside from that, I am a bit surprised that anyone finds Tesco and Sainsbury's satisfactory. Do you not mind having 1 in 5 of your items substituted?

ben500

bunking_off wrote:

Go on, I'll get pedantic. What's water if it isn't a chemical? (H20 with various small calcium deposits)

Sorry about this but I think you'll find Hydrogen and oxygen are gasses not chemicals!

Hunnymonster

Hydrogen and oxygen are chemical elements - normally gaseous at normal temperature and pressure....

But water itself is a chemical - just like common table salt is.... I remember when I was at school someone dropped a 5kg jar of Sodium Chloride (read common table salt) on the floor and it made it to the local rag as "Huge chemical spill at school"..... of course the same local rag didn't have a headline "Council spreads tonnes of chemicals over the borough's roads" in the winter......

calleyw

But you still have lug the bottle on to the machine.

A job that I tended to get at work because of the amount of water we all use to drink. They are heavy and akward to put on.

But then I am woman and do suffer from back problems. In the end use to ask the lads to do it for me.

Yours

Calley