ISA transfer

eeetee

Hi, on the advice of you knowledgable people on here i transfered my ISA from B& B to Icesave last month, but as of today the balance has not been paid in. The 30 days cut off point is wednesday. I will wait till then but I have a feeling it wont be there. Is it worth contacting Icesave?

10_66

It's always worth contacting providers if transfers aren't going as you'd hope. However, from what's been written on some posts here, B&B (along with a few others!) would appear to be really dragging their heels with transfers. Depending on what Icesave say, you could always try making an official complaint to B&B, if they don't resolve the situation within 8 weeks of your complaint, you can then take it up with the Financial Ombudsman Service (but they have a back log too!).

eeetee

So I've phoned up B&B and apparently they have no record of any transfer being requested. I wanted to check that the details I gave Icesave were correct, can someone confirm that Bradford and Bingley's sortcode is 13-40-00? The acount number is definately correct, so this leaves B&B being very slow- not much I can do atm though

brownbabygirl

I have the same problem with Icesave and NSI. I requested for transfer from NSI to Icesave and it has been over 30 days. I had to call Icesave only for them to tell me NSI only sent a cover letter to them and not the transfer form I signed!!! I am quite upset...I have gotten NSI to send the transfer form again.

ChrissyR_2

.. to Selftrade and it to took about 20 days - no issues.
Although my wifes transfer from A&L to Selftrade is taking ages longer!
I would have though a cash to cash transfer should not take much longer than a simple BAC transfer (ie the usual lost 4 days!)

eeetee

So are delays such as this part of the course?
I'm a bit concerned that the process will start again, which is a further 30 days. I'm also concerned that the letters sent from Icesave to B&B to notify them of the transfer have not been recieved, and the same thing could happen next time they are sent