Hillarys blinds

2

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  • I purchased hillary blinds and paid through the roof,and the quality of the blinds is terrible,the rack has come away from my window and the slats are terrible quality!! paid £380 for three windows and one of my neighbours paid £190 for 5 windows and thequality is a lot better,upon making a complaint,i received a county court judgment saying my check had bounced!Which by the way Barclays assured mr it hadnt aznd thge payment was made in full!SO BE WARNED IF U COMPLAIN AND ASK THEM TO REPAIR THEIR SHODDY WORK THEY WILL REFUSE AND SEND U A CCJ!!!!WHICH 7 MONTH S LATERI CAN NOT GET CREDIT!!!!AS I HAVE TO WA FOR THE COURTS TO INVESTIGATE!!
  • jr.kimdav1 wrote: »
    I purchased hillary blinds and paid through the roof,

    SO BE WARNED IF U COMPLAIN AND ASK THEM TO REPAIR THEIR SHODDY WORK THEY WILL REFUSE AND SEND U A CCJ!!!!WHICH 7 MONTH S LATERI CAN NOT GET
    CREDIT!!!!AS I HAVE TO WA FOR THE COURTS TO INVESTIGATE!!

    That's awful that they did that to you. :mad:
  • moonrakerz
    moonrakerz Posts: 8,650 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    jr.kimdav1 wrote: »
    I purchased hillary blinds and paid through the roof,and the quality of the blinds is terrible,the rack has come away from my window and the slats are terrible quality!! paid £380 for three windows and one of my neighbours paid £190 for 5 windows and thequality is a lot better,upon making a complaint,i received a county court judgment saying my check had bounced!Which by the way Barclays assured mr it hadnt aznd thge payment was made in full!SO BE WARNED IF U COMPLAIN AND ASK THEM TO REPAIR THEIR SHODDY WORK THEY WILL REFUSE AND SEND U A CCJ!!!!WHICH 7 MONTH S LATERI CAN NOT GET CREDIT!!!!AS I HAVE TO WA FOR THE COURTS TO INVESTIGATE!!

    Please don't shout !

    Hilary's cannot "send u a CCJ".
    How on earth do you get a CCJ saying "my check had bounced" - sorry, but this is rubbish

    The most they can do is get a summons raised against you in the County Court for non-payment. You then go to Court and fight your corner, or you counter sue on the grounds of poor quality goods. If your case is justified you will win. If your case isn't justified you will lose and be told to pay up. Only then if you don't pay up will a CCJ be issued - and by the Court, not the company !
  • silvercar
    silvercar Posts: 49,143 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    You are far better off going to an independent blind / curtain shop.

    I know a good shop in Borehamwood that would be half the price of Hillarys blinds.
    I'm a Forum Ambassador on the housing, mortgages, student & coronavirus Boards, money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
  • moneylover
    moneylover Posts: 1,664 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    but a bit far for me in North London N22!
  • There is no denying Hillarys are on the expensive side. There is a discount code on this Hillarys Blinds Site, but I don’t know if it is current or not
  • Engozer, most of your posts recommend that blind company - is it your company or are you on commission?
  • Bella79
    Bella79 Posts: 1,197 Forumite
    Part of the Furniture 500 Posts Combo Breaker I've been Money Tipped!
    Hi
    Would jst like to say my hubby as his own business making/installing widnow blinds and would just like to say hilarys are usally the most expensive even wtih there "special offers"
    please ring your local businesses and get some quotes u willl be suprized my husband stocks the same fabric as hilarys and he prices are ££££ better
  • Can't comment on Hillarys' prices; our firm buys stuff from their wholesale side sometimes (same as their Retail products) but we have to warn our customers that it is fairly basic. It's a mystery to me how many people think it's upmarket!
  • We ordered roof blinds for our conservatory in June 2009 - they were fitted in August 2009 and by Sep 2009 the strings were starting to sag. (O/N: CNE281 - Invoice: 95519726 - £3,012.00). We complained by phone and eventually in October (after 5 phone calls) a technician arrived to retension the blinds. He said they would need further retensioning "later". In Jan this year (2010) I noticed that the strings were sagging again and that the connections of ythe blinds to the top of the conservatory walls was pulling the plastic covers away from the ring beam around the top of the conservatory.
    We contacted Hillarys again and they eventually (after a further 5 phone calls and an agreement that we would pay the costs of the technician) sent a technician on 4-Mar-11. He said that the installation was very poor and that he would be back to fix it. Nothing materialised and after further calls to Hillarys we were informed that the technicioan had been terminated and that they would be in touch - since then - nothing.
    Don't go anywhere near these people - their after sales service is terrible, their installation is shoddy and their customer care is non-exisitent.
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