VW warranty issue - advice please

in2deep_2

I think as mentioned as you haven't purchased it, if it does fail again it will be up to the dealer to claim a new one from VW and not you from the dealer,
It doesn't alter the fact that the part has a warranty of its own from the factory.

Polly

Interesting point about the part having a warranty of its own. Who is that of use to then? Because it certainly doesn't seem to be the customer

in2deep_2

Look at it this way if your car had no warranty at all and you went in and had that part fitted at your own expense, you would quite rightly get a parts and labour warranty if the part carries a 12 month warranty then that's what you get, so if you don't pay for it (as its under your current warranty) does that part magically loose its manufactures warranty.????

deltic_2

The warranty is included in the sale price of a part and is an aspect of marketing the part and the sales proposition for a retail customer. It is separate from your statutory rights as a consumer.

Therefore you only get the warranty when you buy the part as you have paid for the part and everything offered with it i.e. the warranty. Remember that nothing is truly free and VW will have budgeted for the warranty risk over 2 years in its parts pricing.

With a vehicle warranty, no matter what they do to the car or when they do it, you have paid for 3 years warranty on the car and that is all they will give you. You have no statutory rights regarding whats fitted as you haven't paid for it. Only the original cars warranty which was paid for.

goldspanners

in2deep wrote: »

does that part magically loose its manufactures warranty.????

quite simply, yes