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E2Save mobile phone died after 3 weeks. Can I take it to Carphone Warehouse ?

KevinM
KevinM Posts: 326 Forumite
Just wondering if someone can give me some advice please.

I took out a new 12 month E2Save mobile phone contract on March 29th, and it included a Sony Ericsson W880i mobile.

Very happy with everything except this morning the mobile has died on me.

As it is E2Save, can I take it into my local Carphone Warehouse for them to repair/replace or will I have to deal with E2Save diectly ?

I also thought about a Sony service centre, but there isn't one within about 70 miles of me.

Any thoughts would be appreciated.

Thanks,
Kevin.

Comments

  • Quentin
    Quentin Posts: 40,405 Forumite
    As you only had the phone 3 weeks you should contact e2save (not cpw) asap.

    They will exchange the handset if a fault turns up within 28 days.
  • KevinM
    KevinM Posts: 326 Forumite
    OK thanks for that. I wil give them a call right now.

    Cheers,
    Kevin.
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