Lloyds TSB GGrrrrrrrrr!!!

CTT_2

As I have said many times before with people who get into debt. Its so easy to blame someone else when things go wrong and not take responsibility ourselves. Lloyds may not be perfect but on this occasion they followed the banks procedure.

alyssa_mae

The op may have wrote the cheque not relising his wages were going to be late. There for it's the wages department where he works that started all this.
I know my hubbys wages go into lloyds ever thursday so I write cheques and send them off but who's to say there isn't going to be a !!!! up and the funds arn't going to be there. So it really isn't the op or the banks fault. though I would have rang the bank first explained about the wages and asked if they would honor the cheque.

peawack

smartsaver wrote:

Agree with all posts saying the banks are not wrong.. but feel sorry for OP who got caught up in a system they did not understand... Do we all fully understand how banks work... Or does that come from experience?? At ours or others expence?? Hope peeps have learnt something about how banks operate here.

Yes, I agree. I have some sympathy for the OP too, unlike some other posters, who seem to trawl these boards in order to find some poor soul to lecture. These are the smug and righteouos,who assume that they have the moral high ground, and are incapable of making a mistake.
If the banks could find the time to show more understanding in cases where there has been a genuine mistake, then I will begin to give them some credibility. Why not a buffer zone where these mistakes can be rectified without the pain ! if people make a habit of messing up then that's fine, but a one off mistake should not mean capital punishment !

We_Laugh_Indoors

I have sympathy for the OP also, but the point is you should not write cheques if you cannot guarantee it will be honoured.

i do agree with peawack that banks should show a bit of leniency to people who this only happens to occasionally, maybe once every few years. this would be fair, but any more frequently and people would take advantage.

i still stand by the opinion that if a person goes over their overdraft then it is their own fault, which goes for me when i have done it in the past.

I don't want to feel smug, i just don't like people blaming others for things that are their own fault.

louise1_3

Update. I did not know that they would represent the cheque so yes I paid it again as soon as I saw it had been returned. My mistake for not being an expert in banking. They re presented it again which took me way over my overdraft, which resulted in direct debits being returned. My mistake I spose? They charge me £48 in overdraft interest, my fault again I suppose. They charge me £35 due to D/D not being paid, my mistake again? I then get a letter saying that they are charging me £188 in extra charges due to this mistake. My fault again?

M_Thomson

peawack wrote:

Yes, I agree. I have some sympathy for the OP too, unlike some other posters, who seem to trawl these boards in order to find some poor soul to lecture. These are the smug and righteouos,who assume that they have the moral high ground, and are incapable of making a mistake.
If the banks could find the time to show more understanding in cases where there has been a genuine mistake, then I will begin to give them some credibility. Why not a buffer zone where these mistakes can be rectified without the pain ! if people make a habit of messing up then that's fine, but a one off mistake should not mean capital punishment !

I accidently thanked this post when I didn't mean to. I think you are being a bit OTT here. Nobody has ever said that the Banks should not be understanding when someone makes an honest mistake, but the trouble is a lot of people who moan about charges on these message boards usally incur charges through something that they have done wrong and not read the t's and c's. I feel sorry for the first poster who has been charged a lot from his/her bank and I realise that the amount of charges they have incurred is excessive but at the same time they should not have written a cheque when the funds were not in the account. There is nothing smug and righteous in saying that, it is a basic banking fact regarding cheques.
I agree that banks should be understanding about people in geniune financial difficulty or have had problems such as sickness or wages paid late one month but I cannot help thinking that the people who incur charges every month when it is their own fault make it more difficult for the people who have a case for the charges to be reversed.

MarkyMarkD

Nice post M Thomson, and I really don't need all the self-pitying posts calling other posters smug and self-righteous.

M Thomson and I are pointing out the fact that it's a breach of banking terms and conditions to issue a cheque when you don't have the funds in your account. Anticipating your salary, or any other receipt, is such a breach and if it leads to problems, those are a consequence of breaching the account's terms, not anyone else's fault per se.

If a receipt arrives late, that also isn't the bank's fault - it's the payer's fault. So don't blame the bank for charging and/or rejecting payments.

Regarding the representation, if the OP had phoned the institution they paid with their bouncing cheque, before paying again, they'd have found out the cheque was going to be represented. If you don't know what's going to happen, find out, not make incorrect assumptions.

This site is quite useful: http://www.debtscotland.com/bouncedcheques.cfm - often when your bank bounces a cheque, it will tell the recipient "please represent" if it expects there to be funds available if they do so. This is presumably what happened in your case as your bank probably expected you to resolve the funding issue.

Mr_Skint_2

louise1 wrote:

Im not very happy. I recently wrote a cheque out to pay off my credit card, from my lloyds classic account to my lloyds advance credit card account. Unfortunately my wages were paid in later than I'd planned so the cheque bounced. So I paid it again a couple of days later and it cleared. But in the meantime they had automatically taken it from my account again, this has happened twice! This showed my credit card account to be in credit by £2600, and my classic account to be £2000 overdrawn! So I called them yesterday to explain what had happened, and after a very lengthy conversation was told that they cannot re credit my classic account untill the cheque has cleard, but I said its not going to clear because Im now 2 grand overdrwan! Anyway, I gave up with them and went straight to my branch and asked them to try and sort it for me. They rang the creditcard number (the same as I did) and was told that it would be paid back into my classic account straight away... Why didn't they do that for me in the first place? :mad:
Anyway, what worries me is that while my account was overdrwan what happens with the D/D's that are due to go out? Im going to get charged if any payments are returned to me. Surely Lloyds TSB advance shouold pay these charges as they have accepted that they were in the wrong.

Lloyds TSB (Tough Sh*t Baby), Thats wot I think of them.

I will say however if you go to your local branch and see a friendly face
they will sometimes side with you and cancel some of the charges
as have my local branch with me.

Thats all I can offer.