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kaupthing computer
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new_malden_saver
Posts: 4 Newbie
Has anyone else had this problem with ther kaupthing-edge system (apologies if this has already been covered but I can't find anything on it in forums)? I am a new user of kaupthing edge's system, but I find that when I log in I only get as far as the security notice and the 'view accounts' button will not work. I'm pretty sure it's not an incorrect password because when I (deliberately) put in an incorrect password I get a genuine error message. Any tips?
I have contacted their help service, and so it will be interesting to see if they reply quickly; but will moneysavingexperts get there even faster???
I have contacted their help service, and so it will be interesting to see if they reply quickly; but will moneysavingexperts get there even faster???
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Some sites won't display properly unless you use Internet Explorer. I haven't had any problems with going past the security notice using IE.0
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It's working fine here, I've logged on a few times today (checking for receipt of a BACS transfer) - similarly yesterday and the previous day.
I use Firefox which has no problems with the KE site.Some sites won't display properly unless you use Internet Explorer. I haven't had any problems with going past the security notice using IE.0 -
Just tried with both IE and Firefox, all's ok for me... Try ringing their helpline, they've been exceptionally swift and a pleasure to deal with when I rang them up. google for a non 0845 number, I know I found it somewhere.
Have you ever managed to log in? Maybe make sure you have the latest versions installed?
CC0 -
Wow that's quick. Many thanks; maybe it's my safari (strange people, we Mac users); I'll keep fiddling and then try their helpline. But you're all obviously computerexperts as well as moneysavers!0
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Yes it looks as if it's something with safari, because I got in OK with my very rusty but trusty Internet Explorer 0.5 (well, 5 actually, but it seems v old). I'll be interested to see what their helpline says all the same, and I pass this on to other mac users.
Many thanks for help.0 -
new_malden_saver wrote: »Yes it looks as if it's something with safari, because I got in OK with my very rusty but trusty Internet Explorer 0.5 (well, 5 actually, but it seems v old). I'll be interested to see what their helpline says all the same, and I pass this on to other mac users.
Many thanks for help.
Just downloaded & installed Safari for Windows <version 3.1.1(525.17)> and logged into my KE account with no problems - looks as though it *may* be a Mac-specific issue.0 -
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"might" be.
Sorry, Baldur, but that drives me mad ....
You may read 4. May, Might and Must, if you wish..........;)0 -
You may read 4. May, Might and Must, if you wish..........;)
Thank you for allowing me to do that.
However, I use UK English rather than US English, so it doesn't apply ...Imprudent granting of credit is bound to prove just as ruinous to a bank as to any other merchant.
(Ludwig von Mises)0
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