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beware of uSwitch

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A WARNING about uSwitch.
I tried to use uSwitch to apply for a water meter and received an email
titled 'Confirmation of your water saving' which stated ' We have sent your request to Thames Water by email. ' Two months later nothing had happened, Thames Water had no record of any such email, and when I contacted uSwitch's Customer Service they denied that they performed any such service. They told me to forward the email I had received from them and I have heard nothing since. Message: uSwitch is unreliable and isn't necessarily doing what it claims to be doing.

Comments

  • deanos
    deanos Posts: 11,241 Forumite
    Part of the Furniture 10,000 Posts Uniform Washer
    Why didnt you just go direct with TW ?
  • yeah go stright to water companies if you want a meter why use 3rd parties?
    i'm one of them there water board feloows ;)
  • BexTech
    BexTech Posts: 4,772 Forumite
    A WARNING about uSwitch.
    I tried to use uSwitch to apply for a water meter and received an email
    titled 'Confirmation of your water saving' which stated ' We have sent your request to Thames Water by email. ' Two months later nothing had happened, Thames Water had no record of any such email, and when I contacted uSwitch's Customer Service they denied that they performed any such service. They told me to forward the email I had received from them and I have heard nothing since. Message: uSwitch is unreliable and isn't necessarily doing what it claims to be doing.

    I never trust uSwitch with anything, not with their dodgy past.
    It's PAC not PAC Code, it's MAC not MAC Code, it's PIN not PIN Number, it's ATM not ATM Machine, it's LCD not LCD Display, it's DVD not DVD disc... It's no one not noone, It's a lot not alot, It's got not gotten... Panini is the plural of panino - there is no S!!
    (OK my English isn't great, the sciences, maths & IT are my strong points!)
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