Got my car, but......

malima

Hi there,

I 've decided to go ahead with the bmw, but when i went to pick it up (at the agreed time), i had to wait 2.5 hours, because the guy who sold us the car, had left the company the day before, so the car did not go for its mot, so i had to wait, anyway, we eventually got the car, and because my husband had to go to work, we sort of rushed off without checking over the car. I arrived home, then stood back to check out the car, and i found the front bumper is sticking out slightly on the passenger side, and also the back bumper on the drivers side, is sticking out slightly, there are a few scratches to the car that i did'nt notice on the day(just small ones), is there a website where i can find out if the car has been in a crash or what else can i do?
I have already phoned the company, and they said they will have a look at it, but they have not got any appointments this week, so they will phone me back,(this was yesterday).

Sorry it's so long!
malima

Thunderbird_2

Hi

Check the car on HPI for 5p here http://forums.moneysavingexpert.com/showthread.html?t=830181

It is used car and few scratches are acceptable, but give them a chance to put the bumper right, provided the car was not involved in a big accident.

You can have the car inspected by independant people from the AA or the RAC. They might see something that suggest the car was involved in a accident causing the bumper to come out of true. If it was, I think you can reject the car on the ground it was not as described, but it is to early to say this.

Have HPI checked and get the AA to inspect the car.

Inactive

I know this is going to sound harsh, but these obvious checks should be carried out before buying, not after.;)

Thunderbird_2

Inactive wrote: »

I know this is going to sound harsh, but these obvious checks should be carried out before buying, not after.;)

True, but what can you advice the OP on her situation now?

EDIT:It is a main dealer, I don't think there is a big problem with the car as they must value their reputation when selling approved used cars and rely on repeat customers by making their experience with them a pleasant one.

Inactive

Well not much of a Main Dealer, selling a car in that condition, I would just take it back immediately, before they blame the OP for the damage.

Insist on seeing the Sales Director.

malima

Thanks for the info guys, i hhave already phoned them to let them know about the bumper, and said i did'nt want them to think it was me.

Let you know how i get on.
Thanks again
malima

AdrianHi

If it is a BMW AUC (Approved Used Car) you should see this repaired and I understand you get a 12 month warranty too.
There is a BMW owners forum I'm a regular member of you might be interested in later which might help you out. Not sure if I'm allowed to post links to it or not regarding the rules on this forum.

malima

Adrianhi,
Yes it is a bmw auc, i have chased up the guy, and he said he will phone me this afternoon. For a car that cost me 17k, i should think they would repair it for me!(i hope).
BMW forum, will i find it in google?
Thank you.

AdrianHi

Google on "bmw uk forum" and it is the first result.
I'm "agh!" on this forum

malima

Thanks Adrianhi!!!!