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E 2 Save
To save money my hubbie and I have just taken out contracts with e2save with their 6630 deal over 12 months - 9 months free line rental which works out £7.50 a month with all the cashback on the talk and text 600 plan. I have never done anything like this and would like some reassurance from anyone that has done this with e2save as from reading other threads (too late maybe!) 3g dont send the bills out until too late to claim cashback. Please post replies if you have succeeded with the cashback deals - I need a little support!!!!! my hubbie will go mad if it doesent work out as he has been raving about the deal and all his friends are signing up too.
Karen
Karen
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Comments
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I have had two deals with e2save - one for me and one for my daughter. My contract is up now and I have had the full refund proised at the start. My daughter's is half way through and she has had the first installment. Hope this reassures you and your hubby0
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Make sure you keep a written proposal of your 10 months free, if you got one. I asked for one as I got 12 months free and it seemed too god to be true. Im glad I did as i had a little dispute with them at my 6 months claim. once I sent them proof of this, they were very pleasnat and my claim went through very quickly. I am confident my 12 month claim will go smoothly and I would use them again. Their customer service seems quite efficient.0
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E2save is part of carphonewherehouse group , so I think you can trust them0
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Proceed with caution, my wife has got £120 due on cashback, this was due in january! she has phoned around 20 times and sent three letters. The customer service are incompentant who dont give a damm about the customer. She has almost given up. I wouldnt go with e2 save EVER.
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Thanks for your replies I hope we are lucky and have no problems we will take the advice given. Sorry to hear your story nttwill hope it gets resolved.
Karen0 -
My wife and I had two deals with e2save, and had no problems with the 6 month cashbacks...we are now coming up to the end of the 12 month contracts so i hope we will have no problems there...
I just hope you did not have a contract with Three!! Awesomely crap!!
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Just make sure that as soon as that bill arrives post it, recorded delivery. I have just received part of my 1st cashback(£50 quid short) They ignored me as E2SAVE changed the 30 days wait to 45 without agreeing with me but if you threaten them with court action, make sure you are 100% correct, they tend to reply!!!!0
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I've had several cahback contracts via e2save. They are extremely slow in making payments, up to 6 weeks in some cases but they do always pay out.
My two latest ones are with 3 and I see they have changed the cashback system so that vouchers have to be submitted now as well as the appropriate bills, I can imagine that will catch some people out.
As for the 3 bills arriving late, this hasn't been my experience so far, they have arrived about as quickly as the old BT ones used to. I'm also very impressed with 3 customer services, but then having been stuck with BT mobile for a year with their 2 hour delay in answering their phones, anything seems good.
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