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Bank Error - Compensation Sought

2

Comments

  • ajaxgeezer
    ajaxgeezer Posts: 2,476 Forumite
    PROLIANT wrote: »
    Well I would have to disagree there pal,

    ....hmm... not overly-enamoured with the tone there.

    PROLIANT wrote: »
    I think that if you have been unfairly charged by a bank or finance company for themselves I think it would be a better world all over, yes ok get what you can in life but don’t hurt somebody else financially or physically to do this, freaking capitalism and bureaucrats, get stuffed!

    ......nice!! Who's hurting anyone? Who's suing anyone? The OP asked for an allowance in lieu of some shoddy service he believes he's received, the bank agree with him and have made an offer. The OP is just wondering whether it's the right amount. Any chance of a reply without the 'tude?

    A business relationship between bank and customer works to create money for the bank. The bank needs the customer to be happy for this to happen. If the bank falls out of favour due to poor service, they know they have to buy that relationship back, or let go of the relationship. Everyone's happy with the way that works.
  • PROLIANT
    PROLIANT Posts: 6,396 Forumite
    1,000 Posts Combo Breaker
    ajaxgeezer wrote: »
    ....hmm... not overly-enamoured with the tone there.


    ......nice!! Who's hurting anyone? Who's suing anyone? The OP asked for an allowance in lieu of some shoddy service he believes he's received, the bank agree with him and have made an offer. The OP is just wondering whether it's the right amount. Any chance of a reply without the 'tude?
    No, next question!:rotfl:
    Since when has the world of computer software design been about what people want? This is a simple question of evolution. The day is quickly coming when every knee will bow down to a silicon fist, and you will all beg your binary gods for mercy.
  • MarkyMarkD
    MarkyMarkD Posts: 9,912 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Thanks for coming back to the thread, Morse.

    Now how about answering my question, please?
    I wonder how long you waited for the cheque book before you chased it?
  • Morse_2
    Morse_2 Posts: 6 Forumite
    MarkyMarkD wrote: »
    Thanks for coming back to the thread, Morse.

    Now how about answering my question, please?

    Oops, sorry. It was about 2 weeks.
  • setmefree
    setmefree Posts: 851 Forumite
    PROLIANT wrote: »
    Oooooooooooo Noooooooooo look out, here come the Compensation brigade, get a life, no wonder the UK is on the brink of economic meltdown!:eek:

    Now that's funny

    Mmm now how much has been borrowed by the financial institutions from the Tax Payer..Oh yes with the N.R. saga it stands about £40 billion at the moment.
    :D
  • PROLIANT
    PROLIANT Posts: 6,396 Forumite
    1,000 Posts Combo Breaker
    setmefree wrote: »
    Now that's funny

    Mmm now how much has been borrowed by the financial institutions from the Tax Payer..Oh yes with the N.R. saga it stands about £40 billion at the moment.
    :D
    Yea well it's the small things that matter here, if everybody took better care of their finances and stopped suing everybody for every silly little thing we would all be better off, you get what you receive in this world mate, shaft a bank when it is your fault then expect them to shaft you more and everyone else for that matter, when my parents were just starting out in that era of the 80's, they lived by the cut of their cloth and debt wasn’t that much of a problem, they wouldn’t have never thought of suing a bank for a mistake that they had made, then again it's only been the latter 8 years where all of this compen crap came about, and yes it has made a massive impact on the UK economy because UK business is struggling to make up losses through unfair compensation claims, this is brought on by Americanism and sheer greed, so all you have to do is look on this web site and find some silly tw*t complains about their bank charging them because he/she/it went overdrawn due to poor financial and basic life management, come on stop it now, if a bank or other business unfairly charges you a penalty fee for something that was beyond your reasonable control or simply not your fault then fine, reclaim that money back, but why do people insist on scamming card companies and banks when it was their fault in the first place, looooosers, if my business was losing money through my customers unfairly using a loophole in the law to steal money from me I would make sure they suffered harshly in some way, it is really simple looking after your money, here is a simple process flow for those on here who cant manage their money:

    Wages/Income = £1000
    Bills = £750
    Food = £200
    Residual Income = £50

    Yes it may not be a lot left over for the month so do something about it and change your job or find an extra part time job to make extra cash, der simple init!
    Since when has the world of computer software design been about what people want? This is a simple question of evolution. The day is quickly coming when every knee will bow down to a silicon fist, and you will all beg your binary gods for mercy.
  • setmefree
    setmefree Posts: 851 Forumite
    I like that bit if you shaft a Bank they will shaft you more, I think you will find that regardless of the economy at the moment, a lot of people have lost trust in the financial institutions full stop.
    £40 billion so far borrowed, and this Government has made it clear that they will inject more if needed.
    Why the hell should the tax payer bail them out, isn't this the same financial institutions who have repossesed thousands of properties from struggling families,the same institution who have irresponsibly lent the money in the first place.
    You also state about too many people are quick enough to sue for anything or scam, and that it's a case of greed. £39 charge to send an automated letter is complete greed.
    I once received one of these letters for non payment of loan, I got hold of the executives office and asked them why i received the letter when the money was in my account, the answer i got was the standing order was cancelled before the last payment was made,hence the charge, then i pointed out that i was on holiday at the time of cancellation, and could they now tell me who cancelled it...answer received we dont know who cancelled it, the charge has now been cancelled and £25.00 compensation was given.
    Then i asked them how they justified their £39.00 charge, answer given was manual intervention, so then i pointed out that if any manual intervention had taken place they would have seen that as it was the final payment on the loan, the outstanding amount was £20.00 less than what they stated on the letter.. their answer we are sorry.
    Before you criticise people you should take a look at the underhanded things that this Government have done since being in power, all brought to light thanks to the media.
  • redrabbit29
    redrabbit29 Posts: 1,074 Forumite
    Part of the Furniture 500 Posts Name Dropper
    PROLIANT wrote: »
    Oooooooooooo Noooooooooo look out, here come the Compensation brigade, get a life, no wonder the UK is on the brink of economic meltdown!:eek:

    Agreed. Another compensation seeker wanting what they do not deserve. As I've said numerous times, mistakes and accidents no longer occur as undoubtedly someone is always punished because some greedy person wants compensation to make them feel better.
    Amo L'Italia
  • Morse_2
    Morse_2 Posts: 6 Forumite
    Agreed. Another compensation seeker wanting what they do not deserve. As I've said numerous times, mistakes and accidents no longer occur as undoubtedly someone is always punished because some greedy person wants compensation to make them feel better.

    I note your assessment of me!!

    However, I was put to time/expense and my credit reference has been adversely affected by the bank's error.

    The bank has offered me £50 in compensation for this and I was seeking some views on whether this was considered reasonable in the circs.
  • setmefree
    setmefree Posts: 851 Forumite
    Agreed. Another compensation seeker wanting what they do not deserve. As I've said numerous times, mistakes and accidents no longer occur as undoubtedly someone is always punished because some greedy person wants compensation to make them feel better.

    Tell that to the Banks who have robbed the tax payer out of billions, their mistakes they should correct it.
    One rule for one and one rule for another, and what happens to the poor person, they end up losing out on the 10p tax and why well that's obvious, all that tax money has to be put back,and it's the tax payer who's gonna do it.
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