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  • TonyLisaP
    TonyLisaP Posts: 505 Forumite
    Export the key first. Goto File and export, export the key.
    Then delete it and try the install again. If this doesn't work goto start, run and type in c:\windows\installer and look for a directory that says messenger. Delete this too.
  • ok you lost me again when you mentioned keys!
    My daughters friend is coming round tomorrow - he knows a bit about computers so I will show him what you put and get him to do it (Mind you last time he did something for me , we had to buy a new computer! - but the old one was knackered!)
    thanks for the help i will let you know what happens
    Growing old is manditory, Growing up is optional! :j
  • alison99_2
    alison99_2 Posts: 664 Forumite
    Only a simple thing, but have you checked that your PC is showing the correct date.
    My son had all the problems you're now having and when I checked, his PC was showing the year as 2002, once I changed it back, msn and system restore came back to life.
    Between two evils, I always pick the one I never tried before
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