Surely this cant be legal....

innocent_girl

Two of my nintendo DS chargers have blown up and from the answers I've recieved on another forum it looks like its a voltage problem cos apparently my console is American and the warranty is void. I got it from a mobile phone company free with a contract phone. My friend also has one the same she bought it off PLAY.COM. Now if these are not intended for UK usage why are they allowed to sell them here? Is there a legal case here or what? What can we do?

espresso

What voltage does it state on these chargers? It should be obvious if they are suitable for use here!

C_Ronaldo

Do you mean your ds charger, if so it should say 230V ~ 50 Hz

innocent_girl

on the charger it says Input: AC100v~250v 50/60Hz 4W
Output: 5.2VDC---450mA
When I called Nintendo customer services thtey said that the problem was the difference in voltage and it wasnt designed for the UK.

espresso

innocent_girl wrote: »

on the charger it says Input: AC100v~250v 50/60Hz 4W
Output: 5.2VDC---450mA
When I called Nintendo customer services thtey said that the problem was the difference in voltage and it wasnt designed for the UK.

They are pulling your chain!

:rotfl:

BillScarab

If it has a UK 3 pin plug on it then it is designed for use in the UK. UK voltage is 230v so if it states it will work on voltages from 100v - 250v it will be fine in the UK.

hakko

If it's a 3 pin plug on the charger then it is suitable for the UK.

Are they original Nintendo chargers?

Also the internal DS battery takes 5.2V, so the charger would transform the 240volts from the mains to 5.2V. Whether it's a UK or US DS, it shouldn't matter. The only difference would be in the chargers:
1. The plugs would be different, US use 2 pin plugs:


2. Chargers would be rated for different voltages, US use 110V, which is transformed by the US charger to 5.2V. The UK charger would transform 240V to 5.2V.

So it doesn't matter what country the DS is from, it's the charger that needs to be suitable for the UK.

When you call customer services, don't tell them that the DS is "American". It shouldn't matter and physically there shouldn't be any difference.

superscaper

innocent_girl wrote: »

Two of my nintendo DS chargers have blown up and from the answers I've recieved on another forum it looks like its a voltage problem cos apparently my console is American and the warranty is void. I got it from a mobile phone company free with a contract phone. My friend also has one the same she bought it off PLAY.COM. Now if these are not intended for UK usage why are they allowed to sell them here? Is there a legal case here or what? What can we do?

As an aside: play.com aren't in the UK even though they sell to the UK. A person couldn't use UK law anyway if they wanted to take them to court/enforce them to do something.

pin

superscaper wrote: »

As an aside: play.com aren't in the UK even though they sell to the UK. A person couldn't use UK law anyway if they wanted to take them to court/enforce them to do something.

Terms and conditions of play.com are governed by Jersey law.

superscaper

pin wrote: »

Terms and conditions of play.com are governed by Jersey law.

As I said, outside of UK. And Jersey doesn't have any equivalents to Sale of Goods Act or Distance Selling Regulations (yet).

nomoneytoday

A 100-250v adaptor is a multi country one and will work in the US, Oz, Europe, UK, Africa etc etc