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VirginMobile Agree that if u dont like their new chrges you can cancel your contract.

utilitybroker
utilitybroker Posts: 2,207 Forumite
Visit : http://newsletter.virginmedia.com/public/read_message.jsp?tsp=1207329613264&custid=7065&uid=6035836966&sig=MDEPIIJECEGNDNBK&mid=600013764

See bottom of this newsletter under item 12.I


awhen we let you know about any new major changes you do have the right to cancel your Virgin Mobile service, but talk to us first!
ncel your Virgin Mobile service, but talk to us first!

Comments

  • System
    System Posts: 178,377 Community Admin
    10,000 Posts Photogenic Name Dropper
    I see that they are going to start charging £15 for unlock codes also.

    Why are Virgin shooting themselves in the foot, putting their charges up to 40p per minute and 12p per text :confused:
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • katchambers
    katchambers Posts: 1,129 Forumite
    1,000 Posts Combo Breaker
    I can't read the article, can anyone send me a new link?

    What do I say to them on the phone to convince them to cancel the contract?

    Thanks
    My darling boy born December 2011

  • Quentin
    Quentin Posts: 40,405 Forumite
    Just tell them firmly you aren't happy with the proposed new charges, and wish to cancel as allowed under the terms of the contract.

    You may need to do this in writing.

    And you must cancel before the charges take effect.
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