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Contacting Orange with 0800 Numbers
Not a huge deal i know, but just joined MSE and thought this might be helpful:
Orange seem to have a range of contact numbers, some 0845 etc. for different services. The billing helpline on the back of the bill is strangely a mobile number.
To save a bit of money, use the following:
08000797777: contract- number for new/ upgrading customers, just ask to be put through to billing.
08000790006: pay as you go- registering payg sim, switching service plan, enquiries.
On a related note, when you come to the end of your contract, always ask to speak to user retention (normal office hours), as they are really helpful and much nicer than the normal upgrades dept. I called and quoted a few offers I'd seen online from other companies and they offered to beat each one. Ended up with 120mins, 50txts and some other junk for £15/month with a free Sony K700i.
Orange seem to have a range of contact numbers, some 0845 etc. for different services. The billing helpline on the back of the bill is strangely a mobile number.
To save a bit of money, use the following:
08000797777: contract- number for new/ upgrading customers, just ask to be put through to billing.
08000790006: pay as you go- registering payg sim, switching service plan, enquiries.
On a related note, when you come to the end of your contract, always ask to speak to user retention (normal office hours), as they are really helpful and much nicer than the normal upgrades dept. I called and quoted a few offers I'd seen online from other companies and they offered to beat each one. Ended up with 120mins, 50txts and some other junk for £15/month with a free Sony K700i.
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Comments
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On a similar theme, you may be interested in the Saynoto0870 site. There are some Orange freephones listed on there.
https://www.saynoto0870.com0 -
Orange Retentions AKA 'Customer Relations': 08000 792 288Cider Country Solar PV generator: 3.7kWp Enfinity system on unshaded SE (-36deg azimuth) & 45deg roof0
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