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Student Finance Direct has Messed me around!

245

Comments

  • JimmyZ
    JimmyZ Posts: 57 Forumite
    wallace wrote:
    The student finance website / computer system cost them £300 million, and it hardly ever works. If they were a proper bank and people had the choice of where the student loan came from, they would have no customers at all!

    It didn't work well on Firefox but i thought it was ok on IE
  • braken2000
    braken2000 Posts: 659 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    i got that problem, wont even load on netscape. So IE it was. Got a letter from them saying they want my mums details, they seem to be processing it now. JOY JOY JOY.
  • arumiat
    arumiat Posts: 64 Forumite
    I really wouldnt worry too much, I had friends that didnt even apply until beginning of september and although they didnt get their loan at the same time as everyone else it was there within a few weeks

    Best
    T
  • braken2000
    braken2000 Posts: 659 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    thanks arumiat, that is V V V V V V V V V REASURRING. I have a tendancy to panic at everything. Glad to know im in with a running chance.
  • arumiat
    arumiat Posts: 64 Forumite
    NP, - you'll get the loan for sure (as long as youre eligible etc, i dont obv know your circumstances), I didnt hear of anyone that had real problems receiving it in the first term. All student finance direct say is that if you dont get your loan forms in before a certain date, they can't GUARANTEE that you'll get it on time. Theres every chance you might though.
    Best of luck
  • im goin into LEA today. Goin to set record str8. Im goin to ask to see what info they have and why i need to provide it twice. itll get interesting.
  • starlite_2
    starlite_2 Posts: 2,428 Forumite
    if it is very late and you need cash your lea may provide an interim payment. this happened to me a couple of years ago.
    Failing that the uni will have an emergency fund for people in such a situation, and will give you an interest free loan and fee waiver until it is sorted out.
    Membre Of Teh Misspleing Culb
  • braken2000
    braken2000 Posts: 659 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    i went into my LEA today and the guy there was surprisingly helpful. He looked over my file and said he could not work out why i had recieved two appliations (PFF1's). He said that my application would be looked at and assesed soon. He said that it was probabaly the fact i did it on the net. Its good to know about that interim payment and free loan from the uni. Thanks for all your help.
  • nearlyrich
    nearlyrich Posts: 13,698 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Hung up my suit!
    My two children will both be at uni this September, one continuing into year 2 and one just starting, I took the forms along with the P60's etc into the LEA office on the last day before the deadline. My husband (who is my children's stepfather) has had a letter with a login code etc but no-one else has had anything yet. I called to ask why they were writing to my husband when they are my children and they said that I would be getting a letter too, but almost three weeks later and nothing has arrived so in addition to being slow are they are also sexist ? The form was filled in with my details first so I expected them to write to me, the ultimate is they won't tell me if I have to pay fees as it isn't any of my business apparantly...funny the money comes out of my bank account.:confused:
    Free impartial debt advice from: National Debtline or Stepchange[/CENTER]
  • starlite_2
    starlite_2 Posts: 2,428 Forumite
    surely they should be writing to your children and not you? the loans are in their names after all!?
    Membre Of Teh Misspleing Culb
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