which tariff?

Nicky321

How can you find out what tarrif you are on? Ive checked my bills and im on
Package - WWW P PLUS DF with Scottish power.

Charges as from 2nd Feb 2008

Gas [EMAIL="kWh@p"]kWh@p[/EMAIL] 2.771
Standing charge 12.040 per day

Economy 7 Electricity [EMAIL="kWh@p"]kWh@p[/EMAIL] 4.002
Day Electricity [EMAIL="kWh@p"]kWh@p[/EMAIL] 8.942
Standing Charge 17.96 per day

I have contacted Scottish power by email several times and asked them which tarrif I am on and below is their response which still leaves me confused.

"You have a two-rate meter with day and night rates; this is an economy 7 meter therefore you will be on an economy 7 tariff."

" can confirm that the tariff you are on is the Online Premier Plus package it depends on the website you are looking up as to what they will call this package.

If you are on our own website the package is shown as the Online Energy Dual Fuel tariff.

If you are looking for these on comparison websites it may be called the Online Standard tariff."

"When you go into the website https://www.theenergypeople.com, if you click on current supplier, then use the option Scottish Power online and choose the payment method monthly Direct Debit. You will then choose the 15th option, this is the one you want."

Can anyone understand this?

penrhyn

What is it about their letter that you don't understand?

Nicky321

penrhyn wrote: »

What is it about their letter that you don't understand?

Im struggling to find the tarrif im on, on the comparison sites.

penrhyn

Try going onto energy help line, put your tariff in as on-line for both gas and electric and don't forget to check the economy 7 box, and see how that compares with what your paying.

Nicky321

Took your advice been on and this is the top 5 it comes up with.


Online (no standing charge)
• Good service rating
• Extended hours 0845 customer service centre


Monthly Direct Debit £668 £37 (5%)
More Info
No Standing Charge
• Owned by the TUC endorsed by 50 trade unions
• Power supplied by ScottishPower
• High service standard promise
• Competitive price promise

Monthly Direct Debit £676 £30 (4%)
More Info
Sign On-Line 10 Paperless Billing
• Extended hours 0845 customer contact centres
• Moderate service ratings
• Manage your account online
• Paperless billing
Monthly Direct Debit £678 £27 (4%)
More Info
Sign On-Line 10 Standard Billing
• Extended hours 0845 customer contact centres
• Moderate service ratings
• Option to manage your account online
• Paper billing
Monthly Direct Debit £678 £27 (4%)
More Info
No Standing Charge
• Good service rating
• Extended hours 0845 customer service centre

Monthly Direct Debit £683 £22 (3%)
More Info
Click Energy 5
• UK's largest supplier
• Extended hours 0845 customer contact centres
• Paperless billing
• Manage your account online
Monthly Direct Debit £688 £17 (2%)
More Info

penrhyn

Something is not right, as there should be no difference between the Scottish Power online and Scottish power online no standing charge tarriffs.
They should also be showing a zero saving as that is the tarriff you are currently on.

Nicky321

penrhyn wrote: »

Something is not right, as there should be no difference between the Scottish Power online and Scottish power online no standing charge tarriffs.
They should also be showing a zero saving as that is the tarriff you are currently on.

see what i mean? im just getting more and more confused wish someone could help me sort it.

penrhyn

OK, what is your annual gas, and electric usage in KwH ?
Alternatively, and this is less accurate, what are you paying monthly or annually for your gas and electric?
I'll stick them into a comparison site, it will be for the East Midlands though.

Nicky321

penrhyn wrote: »

OK, what is your annual gas, and electric usage in KwH ?
Alternatively, and this is less accurate, what are you paying monthly or annually for your gas and electric?
I'll stick them into a comparison site, it will be for the East Midlands though.

Thankyou very much.

Gas 724 annually
Electric 9128 (20% roughly is Economy 7 usage) annually

penrhyn

Thanks going off to feed in the data, please remove your postcode, for security.
Are your gas units in 100's cu ft, or cu mtrs?

Nicky321

penrhyn wrote: »

Thanks going off to feed in the data
Are your gas units in 100's cu ft, or cu mtrs?

Not sure on my bill it says Calorific value: 39.1 Volume correction: 1.022640 and just says Units 182 Price([EMAIL="kWh@p"]kWh@p[/EMAIL]) [EMAIL="2021@2.771"]2021@2.771[/EMAIL] Total £56.00 if that helps.